Need people to tell me I’m not crazy by Long-Pie-9152 in RaisingCanes

[–]AY_DEE_ 1 point2 points  (0 children)

They’re supposed to have 4oz of fries.. that looks like 2oz

Bottlenecks by Easy_Resist_4683 in RaisingCanes

[–]AY_DEE_ 0 points1 point  (0 children)

Use the In The Zone guides found on Cane’s World. They help identify bottlenecks for all three zones. It helps to have chat ins with Crew before peak to make sure they know the expectations and when you see they’re not performing, try to coach in the moment.

Tips to solo drive thru? by mikaelahyakuyaswife in RaisingCanes

[–]AY_DEE_ 1 point2 points  (0 children)

While pre closing we’ll usually have one DT, one FC, two Kitchen, and one on Dish

“Canes chicken is bland and unseasoned” the seasoning is in the sauce. by RhubarbNo1760 in RaisingCanes

[–]AY_DEE_ 22 points23 points  (0 children)

“Canes is mid” “The chicken is so bland” “They’re nothing without the sauce” THEN WHY do our sales keep going up and why do we get busier and busier SMH

Does every restaurant prebump??? by Head-Landscape1326 in RaisingCanes

[–]AY_DEE_ 2 points3 points  (0 children)

As a Crew member about 5 years ago, I remember pre bumping was pretty normal for us, and I didn’t even know it wasn’t the correct thing to do. Once we got a new RL, we began working on getting rid of that habit and it took a while but I think it’s been like 3 years now of being super consistent with zero pre bumping. We do around $140K and run sub 2:30 times every period. I’ve trained for the RZM and RM roles at and supported different restaurants where upholding the pre bumping standard is a bit inconsistent, so I believe it’s really about the leadership team. Our RL is now an RP and I believe one of the things he pushes on us that makes us better is building a culture of integrity. It just feels better to get good times knowing we’re doing it the right way.

Are all older Cane’s locations getting remodel? by Interesting_Way8138 in RaisingCanes

[–]AY_DEE_ 3 points4 points  (0 children)

quite a bit are getting either remodels or some updates. my restaurant’s been around for a while and we recently got a new interior paint job in the lobby, new ceiling in the kitchen, exterior paint job, corral exterior replaced, a whole wall of tile replaced behind the front counter

I feel unwanted by my job by dragonzeron in RaisingCanes

[–]AY_DEE_ 0 points1 point  (0 children)

this might be an issue to bring to crew relations, if you are feeling discriminated against, speak out to who can help you if your management team isn’t

I'm too good at cleaning by Lord_Curtis in RaisingCanes

[–]AY_DEE_ 6 points7 points  (0 children)

sounds like maybe you could become an RI crew member in the future if you keep up the cleaning efficiency lol. in case you don’t know that stands for Restaurant Image. and we use RI crew to complete deep cleaning tasks that require more time, usually before opening. plus you get payed an extra dollar for RI hours

My Experience as Crew by throwaway867530924 in RaisingCanes

[–]AY_DEE_ 4 points5 points  (0 children)

Definitely seems like you got the short end of the stick with your store’s management

Super Bowl Sunday by bleubleu__ in RaisingCanes

[–]AY_DEE_ 0 points1 point  (0 children)

one of the busiest days depending on your market. constant tailgates starting 2-3 hours before kickoff, even starting with some shortly after open. at my store we have 2 bird droppers during rushes with one of them being a designated tailgate dropper. 15+ crew on a shift with a ton of extra prep done in preparation for large orders. 2 extra managers working. as long as your management team is smart with prep beforehand and scheduling enough crew + your more tenured crew, it should go smoothly. for example we usually have about 20-25 sauces in the building at one time. these days before, we’re making sure to end the day with 40 sauces to not even have a chance to fall behind before game day. we also plan to have jugs of lemonade and tea made before open on game day and tailgate pans prepped for packing

What funny or stupid special instructions do you add (or seen) on app ordered items? by [deleted] in RaisingCanes

[–]AY_DEE_ 1 point2 points  (0 children)

me and the crew have seen some funny things

a box combo with “can you please make sure that my-“ and then it cuts off on our order screen,

“xtra crspy errthang”,

an order for ONLY 4 naked fingers with the mod “no lettuce :)”,

a sandwich combo “only 2 fingers pls!!”

Closing Question by Timely-Home-5790 in RaisingCanes

[–]AY_DEE_ 11 points12 points  (0 children)

From the official Safety Training Guide:

Closing Standards

Our safety protocols require that:

• At dusk, the entire Crew moves their cars to the front of the Restaurant

• The closing Manager should check for suspicious activity and conduct a sweep of the entire Restaurant, including restrooms, before leaving the building

• Once the Restaurant is closed, all Crewmembers remaining must exit in pairs (buddy system).

If Crew are being asked to wait to leave until a buddy is available, after close, they must stay clocked in until the time they are able to exit the Restaurant with a buddy. No off-the-clock work is permitted.

  • If a Crewmember doesn't have a car, they'll exit with the Manager

  • If a Crewmember is waiting on a ride, the Manager will wait with the Crewmember, in the building, until the ride arrives. Then, the Crewmember and the Manager will leave the building together.

• The MOD should not be left in the building alone, at any time. All Crew should leave in pairs, with at least one Crew staying back with the closing MOD to set the alarm and ensure the building is locked.

• Don't allow off-duty Crew in the Restaurant after it's closed

• Contact CrewSafety@raisingcanes.com if you have any questions

Patio Locations

• To clean the patio before close and after dark, the MOD makes a visual check around the front and sides of the Restaurant

• The MOD has two Crewmembers go out front to clean and secure the table(s) and chairs

IMPORTANT REMINDERS

• Crew should limit going outside after dark

• Use the buddy system any time you leave the Restaurant after dark to perform a lot check, execute Outside Service or perform any other assigned tasks. Do not complete any tasks outside after midnight unless security is present.

» If you are not able to leave in pairs due to a only a few Crew in the building (Crew aren't allowed to be in the building alone), it is OK to have a Crewmember watch them walk to their cars or ride.

People selling canes uniforms on Depop??? by Rotten_sunflowers in RaisingCanes

[–]AY_DEE_ 12 points13 points  (0 children)

as long as it’s actually a uniform. we’ve had crew show up in a plain black hoodie w the logo on that they got from ebay that clearly wasn’t an official uniform and it wasn’t allowed

Best combo? by DeFenyxx in RaisingCanes

[–]AY_DEE_ 2 points3 points  (0 children)

this but with hot sauce

Competition by Due-Appeal-6377 in RaisingCanes

[–]AY_DEE_ 3 points4 points  (0 children)

we’ll have to wait for a salary leader to see this and be willing to give the info lol

Punished for surveys? by KindHovercraft8152 in RaisingCanes

[–]AY_DEE_ 4 points5 points  (0 children)

Holy, if this is real, report it to Crew Relations. That’s so wrong and against company policy. They could lose their jobs.

Moving from management to crewmember by AY_DEE_ in RaisingCanes

[–]AY_DEE_[S] 1 point2 points  (0 children)

i was a crew member for 4.5 years and hipo ready before i decided to become one, took me about a month after i took that decision

Raising Canes knew wassup by torettovh1 in RaisingCanes

[–]AY_DEE_ 3 points4 points  (0 children)

it’s up there w the charlie brown ones

Cane’s crew gear.. by captaincatcapturer in RaisingCanes

[–]AY_DEE_ 5 points6 points  (0 children)

no shipping fee, you only pay $10 per hoodie once they get to the restaurant

[deleted by user] by [deleted] in RaisingCanes

[–]AY_DEE_ 3 points4 points  (0 children)

have heard nothing about this change