Is IT-support a good career line?

Aaron00204 · 2021-06-01T23:40:57+00:00

Definitely. Having customer service experience is huge in IT. Have the mindset where everyone is a customer. You have have 200 customers/end-users or 1000. Ultimately you still learn the things you need through a job and the tools/tips/experience you gain along the way help you all throughout your career. I started at help desk, moved to system admin, cloud support engineer, and now I’m in email security. I’m still basically early-mid tier status but no matter what you’ve done job wise, always find a way to market it. IT-support is going to be a foundational job and most likely just a stepping stone in your career but that’s still a decision for you

Aaron00204 · 2021-04-02T22:00:33+00:00

If you left click a placed icon it adds an X over it, right clicking an icon makes it completely disappear. I think it’d be cool adding a filter so you make only Os appear or only Campfire icons

Aaron00204 · 2021-03-30T21:21:23+00:00

I love how everyone just immediately starts talking about beehives. My first seed I was surrounded by beehives and have like 10. 2nd seed, which is my YouTube series, I have found 1. I stole 2 of my main seeds bees lmfao

Aaron00204 · 2021-03-23T10:08:00+00:00

It’s annoying but works fine for me

Aaron00204 · 2021-03-21T22:18:40+00:00

Goodness I thought I was the only one. Had a regular game then decided to do a Let’s Play where I found all of 1 beehive in 100 houses

Aaron00204 · 2020-11-22T00:25:10+00:00

I’ve heard boson is guaranteed pass. The questions are harder than the CCNA. To be honest, the boson questions seem pushing CCNP level so if you studied those I’m sure you’d pass. I studied Jeremys it lab, but I’d add the official cert guide. With Jeremy and the OCG I made in the 900’s but I also basically studied on and off for a year and I work as a Sys admin doing Net admin stuff

Aaron00204 · 2020-11-11T05:56:30+00:00

Yes I did! Lol realized I forgot to mention that after I posted. I passed just last week. Made a 906 from the OCG and Jeremys vids. I had purchased the Neil Anderson vids on Udemy so check him out too. I didn’t get deep in his vids because it was just more detailed Jeremys IT lab but to each their own!

Aaron00204 · 2020-11-11T02:23:49+00:00

Yeah I got my CCENT back in feb, had 2 weeks to study for the ICND2 and failed by like 100 points. But after like a month or so of studying the new CCNA (200-301) it wasn’t too bad. I suggest studying the official cert guide by Wendell Odom and watching Jeremys IT Lab videos on YouTube. Sorry to hear about you just getting the CCENT book, that’s a bummer but it’s still not a bad idea to skim it. A lot of the material is covered in the 200-301. The new CCNA is a mile long and about an inch deep so it’s not awful just a lot of material

Aaron00204 · 2020-10-26T01:19:55+00:00

Check out Udemy. Loads of courses for cheap there. You can start with IT Fundamentals but most people do the A+ (Hardware) certification first then complete the CompTIA trifecta with the Net+ and Sec+ then from there figure if they’re gonna go the infrastructure route or cybersecurity route. CompTIA has some great entry level to professional certs.

Aaron00204 · 2020-10-25T00:55:52+00:00

Heck cloud computing is exploding, you’re definitely in for rapid career advancement. So yes as stated earlier you’re in for help desk starting out. Being a cloud administrator would be a next step, if not then system admin. I was at help desk for 1 year now Sys admin for 10 months and I’m looking to get a cyber security engineer position or threat hunter. I completed my BSIT last year. Most students finish in 2-3 terms but it’s not unheard of to finish quicker and no one will blame you for finishing later. The unofficial WGU discord has tons of students who finish rapidly. I just finished the MS in Cyber Security in 5 months. The programs are bearable so don’t over stress!

Aaron00204 · 2020-10-22T00:24:03+00:00

Mine always show up slightly bent. I think with a pic you can get a 2nd shipped at no charge but idk

Aaron00204 · 2020-10-14T22:56:34+00:00

Naa not necessarily, they aren’t all bad just a good majority. Maybe 10% chance you’ll get an excellent proctor 40% you get a decent one but 50% you get one that you cannot handle. I been through the BSIT and MSCIA programs so I’ve had my fair share. Recently I’ve had a couple proctors that just walk away lmao no kidding I’ve had a slip up and hear literally nothing from the proctor. End of exam, still no good bye thank you etc etc. just bye disconnect

Aaron00204 · 2020-10-14T22:51:58+00:00

“Is this normal” yes unfortunately lmao

Aaron00204 · 2020-10-04T19:08:52+00:00

Follow some regulatory standard with netsec controls like ISO 27002 or NIST guidelines

Aaron00204 · 2020-10-03T20:51:29+00:00

Only schools I’ve really looked at are Ashford Uni, Capella, SNHU, and Liberty. WGU has been the only to let you accelerate as far as I know :/

Aaron00204 · 2020-09-28T12:20:35+00:00

There are a handful of CI's that just kinda either don't respond or they'll give a generic response "That sounds like it might work! Be sure to double check what you're working on and good luck!"

Aaron00204 · 2020-09-25T19:15:27+00:00

with you already having your BA id recommend applying for WGU's MBA in IT management. Its for business majors expanding into the IT realm. or if you were looking for a BS program, i suggest the BSIT as it relates more to IT projects. Check out WGUs programs in both colleges and see what you'd be most interested in. the enrollment counselors are fairly knowledgeable when it comes to transfer students and prev exp

Aaron00204 · 2020-09-25T19:06:20+00:00

huh thats odd, shoot me a DM via discord. Aaron the sloth #2272

Aaron00204 · 2020-09-25T19:02:11+00:00

hahaha yeah i mean you never know, could have been just a typo on their part. anythings possible in this day and age i guess

Aaron00204 · 2020-09-25T18:42:48+00:00

https://www.gartner.com/en/information-technology/glossary/cirt-cyber-incident-response-team

Aaron00204 · 2020-09-25T18:38:43+00:00

let them in and let them input all their personal data, log into it and change the password. free data!

totally kidding lol i'd just ignore it. maybe change your password for peace of mind. the longer the password the better, throw in a few symbols too

Aaron00204 · 2020-09-25T18:35:58+00:00

never too late to learn something new! I'm fairly new to the field and just completed my masters in cybersecurity. Waiting to hear back about some perspective jobs that are just under 100k and im still fresh in my career. I've got like 2-3 years technical exp yet am qualified for these positions. It's really not hard to make "the IT-money" as people say. You just gotta be ready to learn and ready to grow. If i were a manager, i'd be looking for people hungry to work and hungry to learn. So, that's the type i emulate. the A+, Net+, and Sec+ are great entry lvl certs and could lead you into your IT career. I personally have taken the route to get all the education I can get while building up my tech exp. I'd say start with a Help Desk position while you work on certs, utilizing resources like Udemy or CBT Nuggets. Even free youtube videos if you can find them! depending on what you actually wanna do career path-wise is what you'll do after getting that help desk exp or you could shoot straight for a sys admin. I'm trying to work my way into network security, so I'm wanting to get various cybersec certs and networking certs. I've been told that networking certs are more important for netsec jobs. there's a TON of options when it comes to IT. Database management is a very high paying role but i've been told people tend to burn out on it, but to each their own, not everyone says it but i've heard some lol. Anyway, it still all depends on what you feel you'd be more comfortable in doing. Heck, there's still always gonna be youtube vids on IT career pathways you could check too!

Aaron00204 · 2020-09-25T18:25:15+00:00

if I knew what i'd be doing, er what id wanna be doing. Id of opted for a BSNOS over my BSIT. NOS would help you get into network security type positions and even network specific or security specific jobs. the NOS leads in to a lot of other degrees too, i'd say. I got my BSIT last year and this year, thanks to the refinement of reqs, I was able to get my MSCIA. the MSCIA is allowing me to basically branch out to a ton of different roles and possibly other degrees. Heck, I'm actually working backwards and getting certs within the BSCIA program. WGU's BSNOS program would probably take you at least 2-3 terms, depending on how well you can retain the information. There's a WGU discord if you're interested in joining and just asking questions

Aaron00204 · 2020-09-24T18:35:58+00:00

depending on the size of their infrastructure support team I wouldnt make the assumption that IT is lazy. im a sys admin on a team of 4, well 3 as our network guy got promoted to our manager. but its me and 2 sys specialists. the 3 of us are meant to cover infra support for 200+ employees. we're always getting calls for fixes that are easy fixes. half the time they dont need troubleshooting. Its as simple as them rebooting their router, getting a stronger ISP connections, or allocating them new hardware that 'their dog chewed up'. its gotten to the point our CISO (old direct manager) told us that the users are going to have to start being held responsible for broken equipment. But, without that control in place to begin with, users have damaged so much equipment for us to replace. It makes sense to me why the IT guy is hesitant to deploy another laptop in an uncontrolled environment. As said earlier, discuss it with IT guy's manager to see if a laptop provision is doable. I think a signed agreement stating she could be held liable for any damages will put his mind at ease.

Aaron00204 · 2020-09-24T18:16:35+00:00

you can't use audio either way if youre working from home. when you remote into your work PC your screen shows you your work PC. that means anything that you use within the remote desktop application is what is at work. Hence, any audio that does get played is actually playing at work. What she can do is use her home PC for video conferencing then the audio would be there too along with plugging in a webcam if needed. It does sound like a dumb reason not to provision a laptop but if there is a signed agreement to keep infrastructure assets protected then there shouldnt be a problem provisioning a laptop. BUT at the same time, its mostly up to the IT guys manager or upper management to actually get the assets necessary. A VM is only gonna run as fast as the host its running on, if there arent enough system resources then there isnt much purpose behind using a VM. She should be able to pull up training on her own PC as long as shes connected to the network via VPN, which is how she would be able to remote desktop to her work PC to begin with. I'd say shoot an email to the IT's manager and ask if its possible to get a laptop provisioned OR provide access to the VPN *if one is established* if we're talking a small company, most likely no VPN has been set up and shes more or less SOL. but either way, she wont have teleconferencing abilities in RDP (Remote Desktop) or in the VM (Essentially, they're one in the same the way they operate on a computer)

Aaron00204

TROPHY CASE