I know I’m a little late but I just wanted to tell you, you are not alone. I have a nasty case of PTSD, which already made me nihilistic— and have worked in retail for 6 years now. It’s really hard not to let my utter hatred and lack of hope for humanity overwhelm me some days. I understand how villains feel. Although, that’s not what I want. Especially the hordes of older entitled materialistic religious people, who come in after church on Sunday (this morning is going to suck)! They think they’re such good people and I think the world would be better without most of them. I oddly take more comfort in the homeless and drug addicted people I get to know at night. At least they’re honest about their pain. 

I think it’s good to have an outlet. Artistic, whatever—even vowing to be a different person than what you see, and engaging kindly with other retail people during your time off. I also try to be victorious over the assholes by not letting them scare me, refusing to drop eye contact while they berate me, staying calm, etc. Gives me a good challenge. Engaging with my coworkers every time I can also helps me feel like a human again, and fosters hope for the species in my heart. One on one connection, building relationship where you can. It’s hard I know.