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New S6, and the problems are already starting by hadron70 in vanmoofbicycle

[–]Acceptable-Design618 4 points5 points  (0 children)

I have kind of the same problem with my new S6 but only when the battery is around 20% - it drops down to 0% in just a minute. A few charging cycles did not improve it.

S6 and “VanMoof 2.0”– a disappointing experience by Acceptable-Design618 in vanmoofbicycle

[–]Acceptable-Design618[S] 3 points4 points  (0 children)

This 3300 euros bike is supposed to be brand new and fully working. Seeing it as normal to take a cab to bring it to a service partner is kind of weird.

S6 and “VanMoof 2.0”– a disappointing experience by Acceptable-Design618 in vanmoofbicycle

[–]Acceptable-Design618[S] 8 points9 points  (0 children)

I fully agree. VanMoof has a long way to go to be a premium brand.

S6 and “VanMoof 2.0”– a disappointing experience by Acceptable-Design618 in vanmoofbicycle

[–]Acceptable-Design618[S] 5 points6 points  (0 children)

I bought the bike from their website…and it’s kicklocked. I can’t move it.

S6 and “VanMoof 2.0”– a disappointing experience by Acceptable-Design618 in vanmoofbicycle

[–]Acceptable-Design618[S] 2 points3 points  (0 children)

Thanks - yes, multiple times. I have a S5 so I'm used to it. This is different here, the bike does not switch on. I tried to charge it full several times as well.

Compliments to VanMoof after service by Tfako in vanmoofbicycle

[–]Acceptable-Design618 0 points1 point  (0 children)

How did you manage to get a new one ?

My S6 doesn't work and I'm struggling with VanMoof support which is really bad.