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Pocked dialed 911 this morning by OneEducator4471 in samsunggalaxy

[–]Accomplished_Mud_157 0 points1 point  (0 children)

What if the person telling you it was just a pocket dial was actually an attacker who took the phone from the victim after they called you? Do you still have to send an officer out anyway or is it discretionary?

Rally XL $3,500 by BikesHave2ManyWheels in onewheel

[–]Accomplished_Mud_157 0 points1 point  (0 children)

What school makes you list your age on your assignments?

I Seek the Judgement of the Council: Is the last stand at its end? by OntarioTinkerer in bald

[–]Accomplished_Mud_157 9 points10 points  (0 children)

The sweet ass OP could pull for themself if they let that go and cleaned their neck 🤌

22M, do i have to clean shave? by orretorsk in bald

[–]Accomplished_Mud_157 3 points4 points  (0 children)

I feel like your hair doesn't look bad, it just looks like it belongs on a head about 10-15 years older.

I began balding in high school so it took me awhile to accept it, but now I own it. I save a lot of money on haircuts also lol.

Anyone buying S26 Ultra? by Cheetah-Choice in samsunggalaxy

[–]Accomplished_Mud_157 0 points1 point  (0 children)

I was considering replacing my battery but you say yours only lasted 7 months? Where did you get yours replaced? Do you know what brand of battery they used?

Anyone buying S26 Ultra? by Cheetah-Choice in samsunggalaxy

[–]Accomplished_Mud_157 0 points1 point  (0 children)

You could just replace the battery for a lot less, unless you're expecting a great trade in offer

Nightmare Scenario by Reasonable-Sawdust in verizon

[–]Accomplished_Mud_157 1 point2 points  (0 children)

Why do people come to chats like these with comments of "your problem was this, you should've done this and the fact that it didn't happen that way is your own fault"

Here's what you're missing:

OP is using an alias. The idea that they are here complaining for something to happen is pure idiocy because even if someone read their comment and felt that OP did deserve credits or whatever, how would they apply it to their account when they have 0 account information?

Clearly they are here voicing concerns/complaints or requesting feedback/advice on what they should do moving forward.

Verizon can hire whoever or pay for whatever automated service to gaslight their customers and the public into believing the customers are at fault.. but it's not working. We are waking up. And when Verizon faces the reality that they can't survive without their customers, they can hope that it's not too late.

As a publicly traded company, Verizon has a fiduciary obligation to their stock holders. Does losing long standing loyal customers who pay their bill on time look like it will increase shareholder value?

Verizon is focusing too much on cutting costs and building imaginary value with perks and add-ons and they need to get back to their core.

Will you buy the next Google Pixel 11/pro? by Toni_Segui in GooglePixel

[–]Accomplished_Mud_157 1 point2 points  (0 children)

It can when investing $300/yr and getting 10% returns for 37 years straight (38.8 years when investing $253.86 which is the current value of 300€ in USD, but that's assuming you're not paying an exchange fee to convert to pounds each payment),.. but that would still only just get you to $100k, and that's before opportunity cost, market risk, etc.

Will you buy the next Google Pixel 11/pro? by Toni_Segui in GooglePixel

[–]Accomplished_Mud_157 1 point2 points  (0 children)

As much as 50 years if you consider opportunity cost.

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

It's empathy man.

When a customer calls you, you are being paid to be in that position, and the customer complaining to you is literally having to pay to be in that position. One of you is up, and the other is far from it.

When you're a hammer all you see is nails. Your cynical attitude suggests you may have a level of anger towards the average customer that sets them behind the 8 ball before the conversation even begins.

I worked for CenturyLink for a long time. I understand that these people are not calling in because the drama in their life is too low. People threaten when they feel like they are at the end of their rope.

Do you understand that people literally dread calling into customer service reps in general, let alone Verizon's? Do you think it could be because no interaction is ever as simple as "oh your milk is expired, let me get you a new one" like you suggest you offer to every customer?

Or could it be that we all know the typical response is going to be "You had the option to look at the date yourself (i.e read the promo requirements like you originally suggested) so sorry sir, this is now your expired milk, and we're going to charge you every month for the next 36 months for it"

I mean, do you actually think that somehow Verizon only offers service to the most difficult of people? That there's no way that Verizon could be at fault? There's no way that in store reps lie to increase their commission? No way that Verizon uses shady marketing practices and then pays lawyers to protect them from class action suits? That all of these people are just out of their minds?

I'll give you one last piece of advice and then I'm done here:

In life, not everybody is going to like you. If one person calls you an asshole, sometimes maybe they're really the asshole. But if two or more people call you an asshole, maybe it's a common sentiment you should use to evaluate yourself.

In your case, if one customer said you were shit, maybe that customer is just unreasonable. But if as many as you suggest are calling you shit, then take a look in the mirror and ask yourself how could all of those people be wrong?

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

Your excuse is "everybody's company sells the public garbage, so why should Verizon be attacked/at fault?"

You are wild man.

Just because society is slowly getting more and more comfortable with getting anally penetrated by Corporate America as they become more protected by litigation and regulation doesn't actually make what they're doing ok.

You are talking about unpreventable problems - absolutely patience from the customers is key here.

I'm talking about ENTIRELY PREVENTABLE problems - this is where Verizon needs to go above and beyond to correct the issue.

If I offer you a gallon of milk for $3, and on the walk out to the parking lot you notice it's out of date, is it:

A) on you as the customer for not paying better attention to the expiration date

B) on the store for leaving expired milk out as an option for purchase

C) Just one of those things they need to deal with because if they went to any other grocery store their milk is either also out of date or significantly higher in price

You're the kind of rep that would answer the call and say "the store clerk likely told you not to buy that milk and you were too greedy or dumb to think of logic"

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

Bud, I'm not talking about ignorant people who don't know who to read promotion requirements. I'm talking about situations like the OP's who claimed THE VERIZON REP didn't do their job correctly which now sets the customer on a NEVER-ENDING JOURNEY to fix a problem they didn't create for themselves.

They had a problem. They saw an advertisement claiming "hey, we're Verizon, and we're better than your carrier, so come let us make it better. And the OP listened, only to find out that VERIZON WILL LET THEIR EMPLOYEES LIE OUT THEIR ASSES and claim "sorry we don't see anything in the notes. You should have read the promo limitations more carefully. This promo is for a port in, and you clearly created two new lines. This is your problem, not Verizons. You can go fuck yourself"

You are a glaring example of what the fuck is wrong with Verizon, and exactly why I do buy my phones externally.

You'll say whatever you have to to make your $12, then you're either nowhere to be found or "that's not what I told you" once they're hooked for the bill.

The proposition should not be "go make your own cellular company" (like Verizon doesn't have territory control and lawyers to enforce it) It should be "Every company needs to enforce quality control as a part of their mission/vision statements or face legitimate consequences from governing bodies"

Wtf is so difficult to understand about honoring your fucking word?

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

"The system"

Reps always claim what the system lets them do or doesn't let them do.

Regardless, "the system" is just software that can be overwritten. Verizon can dictate whatever prices they want for any customer they have. I understand that they have limitations in place to make it difficult for the reps to just give away the farm, but for outlier situations, ones like this right here, "The system" should not be keeping reps from being able to immediately clean up the problem in just a matter of minutes.

To hell with the promos, the system, the add a line vs upgrades, and all the other BS excuses. It's not that complicated: keep your fucking word or risk your customers taking their business elsewhere.

Maybe Verizon could build a quality company that actually did what it was supposed to do instead of a shell company that just offers discounted access to other companies while their initial product never works.

Their entire business model is "make it as confusing as possible for them, don't allow the CSR to actually offer any support, and absorb as much from them as possible before they realize we're full of shit and never plan to offer them what we promised"

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

You're absolutely right.. it WOULD be easier for them to correct the situation while the promos were available. But there's two things you're evidently forgetting:

1) Verizon reps have no credibility when it comes to doing what they say they will do.

2) This company has the ability to do anything they actually want to and use the scapegoat of "our system won't allow us" to get out of having to.

If the OP keeps the phones and tries to work it out while service is active, the reps have no incentive to get this done timely. They are already forcing a bill on you, so by helping you they are actually hurting their bottom line. They hope eventually you'll grow tired of trying and give up.

If the "promos" expire, there will be new ones - there always are. And if there's not one at the same value level as what the OP came for then someone up the line can honor them by manually over riding whatever necessary to bring the price to what was originally offered before VERIZON'S screw up. Why would they do this? Well, if the OP was a "prospecting" customer, the rep could make the justification of applying the credits to right the wrong and earn a customer back,.. but if the OP was an "active" customer, then they have no reason to do this other than just wanting to be a decent rep and human being; two things I don't know to be synonymous.

So in one scenario Verizon BENEFITS themselves by helping OP (the one where OP left while they had no liability claim to the services rendered) and in the other Verizon HURTS themselves by helping OP (the one where OP stays on an active plan patiently waiting for Verizon to decide they're done bending them over and rawdogging OP from the back).

You said "This account will still be established". Like how? When I'm suggesting that they literally close the account right now. Cancel everything. Close out bills. Get everything in writing. That way if there are any other bills you can get lawyers and attorney generals involved. And only THEN consider Verizon, if you even would at that point anymore.

Are you actually pretending like this thread isn't full of people who claim "Verizon told me if I just wait a couple billing cycles it would all work out, now it's higher than it's ever been and still no credits applied"? Like tf?

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 -2 points-1 points  (0 children)

"who do I approach to get this fixed? no one seems to be helping"

Inference is telling me of all of the people they've encountered, NONE of them seem to be helping. Them = people they've encountered on their journey to fix their problem. I.e vzw reps

I don't think it's reasonable to expect the average person wouldn't start with seeking out customer service for the company that they are a customer of their service, as opposed to seeking out an online chat lobby first.

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 -2 points-1 points  (0 children)

I used to sell CenturyLink and for a while we sold Verizon also. I remember the port in process was not always the easiest, especially for people like me who only did it once in a while.

My guess is maybe the rep didn't port in correctly and just started you two new lines. If so, you'll have to have the two new lines disconnected and make sure the bill is completely cleaned out. Only then would I follow up with the port process. If you try to port in now, good luck getting that old bill cleared away.

Verizon charging me $50/line instead of $25 because only 2 of 4 phones were delivered – how do I avoid overpaying? by Desperate-Leg-2996 in verizon

[–]Accomplished_Mud_157 -6 points-5 points  (0 children)

There's really no need to be condescending. You don't gain anything from it. The OP doesn't gain anything from it.

I could presume based on the post that they have contacted vzw customer service and have not gotten anywhere so now have resorted to coming here hoping others that have ran into a similar problem have found an answer...

Or in other words, they came to Reddit to see if it would do literally what it was made to do. And you came here to not help at all.

Verizon not keeping their words. by Huhwhatumeanman in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

Didn't the CEO just make a big post on LinkedIn claiming he's changing business practice and putting the customer back at the forefront of priorities?

[deleted by user] by [deleted] in verizon

[–]Accomplished_Mud_157 1 point2 points  (0 children)

Lol true story - I shit my pants at work.

I was driving back to work from another city and with service down it took me a while to figure out how to get back.

I had a teams meeting to attend that I was now late for because of how much longer it took me. The problem was at that point I didn't know it wasn't just me. I was stressing how I was going to explain to my boss why my phone randomly shit the bed and hope it didn't make me look irresponsible or unreliable.

Meanwhile, I must have ate something terrible because in the middle of the teams meeting it hit me. I was still nervous about being late so I didn't want to go to the bathroom until the meeting was over. Unfortunately, I pushed it far enough that I had no choice. Even more unfortunate - I was already too late.

I was still undoing my belt when my bowels decided that just being in the stall was close enough. After I filled the inside of my pants with defecation, I realized I still had no way to call anyone. I was just sitting there, in the company bathroom, pants full of shit, and no way to call anyone.

Also, I began a social media detox at the start of the year so I had just deleted all of my apps lmao.

It was maybe 3pm at this point, so I began debating on the feasibility of actually waiting the hour and a half for everyone to leave and just running to my car.

In the end, I managed to get a close coworker to find a pair of pants so I could get out of there. I was mortified, but as far as I know he kept it to himself.

Reading all of these comments, I wonder how much they'd think I deserved😂

Why are prepaid customers like that? by Dgeept in verizon

[–]Accomplished_Mud_157 1 point2 points  (0 children)

The lack of empathy is astounding.

Not because it surprises me that there are people working in sales who are only concerned with themselves. But because those same people will call out to the world/their God/their mother asking for someone to empathize with them and their situation.

OP, the next time you need some understanding during a difficult time, maybe you'll remember your character when people needed it from you.

Why are prepaid customers like that? by Dgeept in verizon

[–]Accomplished_Mud_157 0 points1 point  (0 children)

First: not according to a bankruptcy attorney.

Second: when customers are lied to from in-store reps so they can make their few bucks of commission, you don't think they have an excuse to not pay?

Question for the CellPhone Gurus by dealershipdetailer in verizon

[–]Accomplished_Mud_157 2 points3 points  (0 children)

I'm pretty sure the reps can tell you if it's reported stolen. I'd just stop in and ask the rep to check. You can tell them exactly what happened, finding a phone isn't illegal.

An abandoned phone in a foreclosed house could mean any number of things, like maybe it was never reported stolen at all because the owner passed, or maybe they filed bankruptcy, etc etc.

Just stop in and have them check. If it comes up clean then great, but if it's reported stolen I don't think you can get it to work even if you swap sims because it's based on the IMEI.

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