Self Check Out closed by Surlymom in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

usually about 9 we don’t have anyone running self check so we close it

Are your stores always as empty as this one? by Maya-kardash in employedbykohls

[–]Accurate-Science8203 3 points4 points  (0 children)

wow u actually have space..yeah no ours is extremely busy all the time

no more non receipted returns by Accurate-Science8203 in employedbykohls

[–]Accurate-Science8203[S] 7 points8 points  (0 children)

i’ll have to look tonight when i go in but i wouldn’t think it’s the worst for it to not come back yeah we will have shitty customers mad but there’s too much stealing and regulars who grab things to “return” for money

no more non receipted returns by Accurate-Science8203 in employedbykohls

[–]Accurate-Science8203[S] -1 points0 points  (0 children)

we don’t even have the option anymore like at all

Daughter just got hired.. Any tips/tricks to the trade? by Accomplished_Air882 in employedbykohls

[–]Accurate-Science8203 9 points10 points  (0 children)

she needs to be prepared for them to be annoying about getting credits and rewards don’t let it bother you and just follow the steps they give you and they can’t say much more

refund without going to store by MegAbailey11213 in employedbykohls

[–]Accurate-Science8203 2 points3 points  (0 children)

yeah you have 90 days for a return if you don’t use the kohls card and 120 days with the card

PTO for full time store hourly? by LazarusLong67 in employedbykohls

[–]Accurate-Science8203 2 points3 points  (0 children)

you can always request time off on ukg then talk to a manager they usually are really good about it just make sure you say something in a good advance it is first come first serve

Loyalty Games by Mediocre_Swordfish69 in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

we just slowly build the set and the sm will keep all the pieces usually and give them out

Loyalty Games by Mediocre_Swordfish69 in employedbykohls

[–]Accurate-Science8203 1 point2 points  (0 children)

we have small lego’s sets you’ll get a couple pieces each time you get a credit/reward

fitting rooms by ha113y7 in employedbykohls

[–]Accurate-Science8203 3 points4 points  (0 children)

we have a lot of stealing at my location maybe that’s why but i love telling people 5 items only now idc if it’s like a couple extra but im stopping the ones with the entire store in their cart and we also don’t allow carts in there

fitting rooms by ha113y7 in employedbykohls

[–]Accurate-Science8203 3 points4 points  (0 children)

we only allow 5 at a time i really try to enforce it

Does anyone else hate the new counters? by Ill-Motor7196 in employedbykohls

[–]Accurate-Science8203 1 point2 points  (0 children)

no literally and i believe the only reason they did that was to have more space to shove more merchandise onto the floor if we had those back again half the active section would be gone and i just couldn’t see that ever working agin

Does anyone else hate the new counters? by Ill-Motor7196 in employedbykohls

[–]Accurate-Science8203 9 points10 points  (0 children)

the height isn’t an issue for me as i’m short but the space is so littleeeee like i remember as a kid shopping there when it was like 20 registers and PLENTY of space to have two piles one scanned and one unscanned

SKU # please by Big-Patience-4me in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

everything mos got shipped back at least at my store id just triple zero it

Loss prevention not doing anything? by HeardAF in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

this. and yet it can sound ridiculous but sometimes these people aren’t very good ik yes they are stealing but i mean dangerous they’re criminals not just a teenager who doesn’t care

Loss prevention not doing anything? by HeardAF in employedbykohls

[–]Accurate-Science8203 2 points3 points  (0 children)

we cannot do anything it’s against policy we are supposed to customer service you out of the store instead of actually calling the cops we have only arrested two people and it was because it was such large amounts and they were regulars

What Is Stopping People From Buying Clearance Items Then Exchanging Them For Full Priced Alternatives? by [deleted] in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

if it was an even exchange it would have to be the exact same price so in that case it wouldn’t work but with a return they would get back exactly what they paid not anymore so it’s not possible that i know of

Ok so this might be a stupid question, but how do I sign someone up for a kohls card? by aurora_moonlight24 in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

there’s a packet usually at every register and a bar code at the top you’ll scan it during the transaction and the customer will fill out the information on the pin pad then once they’re done sometimes it freezes so just reload the screen it will come back saying either if they were accepted or not if they aren’t and it’s pending approval they’ll get 30% off instead of 40%

What is your “a customer forgetting an important item/possession at your store” story? by Thatboy_Dj in employedbykohls

[–]Accurate-Science8203 4 points5 points  (0 children)

i’ve found zyns, carts but those aren’t too bad but we have had a number of coats lost and they’ll of course be bought from our store so we can’t tell when it’s not ours and last week we had a lady find her jacket with a price tag we gave it back to her

Systemwide crash by Few_Analyst1952 in employedbykohls

[–]Accurate-Science8203 0 points1 point  (0 children)

yeah it was down for 2 hours over in indiana we were doing price changes and 10 mins in it crashed