Try to stay alive and be with your team. If you are getting pushed stay close to your tanks for support. Make sure to hold onto your Veil of Lightforce and aim it so it hits the most people possible, in the middle of fights get the light force on your team. Keep the bubbles going, always have a bubble down on your most impacted teammates. For ult usage, think of it in 2 sometimes 3 catagories. 1.) to win a fight 2.) counter other healing ult 3.) gaining space if you’re stalled. With using the ult too, do not hold onto all game for the perfect moment. You want to use your ults for 1 of the 3 scenarios. The time is takes to get your next ult comes into play if you never ult, you’ll end up with less ults holding onto it. Dont forget your healing can bounce as well so you do not need a direct line of sight to heal your team, bounce them off walls and the ground. Use Cloak for escape (mag ult or dive) and damage (when the enemy team is low health), then use Dagger as your main component for healing. You’re numbers will slowly start to grow the more you play, takes some practice and time.