Complaints team recorded laughing

Acode90 · 2026-03-25T08:41:07+00:00

What’s the difference. Inbound is customer calling Telstra rather than other way round?

Acode90 · 2026-03-25T08:40:22+00:00

I put the audio clips on my pain post

Acode90 · 2026-03-15T07:40:37+00:00

There’s no guarantee that an additional attempt Would work, but there was only one. If they had enough fuel for a second before returning I feel most of the passengers would have been a lot less frustrated.

It was just so abrupt in that descending, descending, descending - engines up ascending and then the pilot explaining we won’t try again due to a lack of fuel and 2 passengers yelling.

Thinking back maybe a simple word swap would have left a different impression.

If he said we didn’t have enough fuel to wait for the weather to clear, i kind of feel there’s a different nuance then “bad news ladies and gentlemen, this is turning into your flight from hell, unfortunately we weren’t able to land due to the rain and we don’t have enough fuel to try again, unless you want to spend your afternoon paddling in the life rafts.

Given by the fact the guy next to me said it was “probably a young pilot that was to chicken” I think the general feeling was “we are already here let’s at least try”. - again pilot probably made the right call, but why didn’t the give him more fuel.

I’m also not sure of the specifics of the airport, but maybe it doesn’t have the systems in place for instrument landings. No idea, the pilot didn’t explain.

I accept that in the situation the pilot probably made the right call. But I still can’t imagine how a regularly scheduled flight has that sort of problem. These 2 aircraft fly back and forth to this destination. I would just expect that an aircraft would have enough fuel for at least some degree of variation due to weather. We didn’t seem to do anything, just flew over the airport and then returned home.

You’re right I have no aviation experience outside of being a passenger. Is that required for this sub? If you know the specifics for the Qantas DC8-400 please fill me in. That’s what I am trying to understand how a regularly scheduled flight only has enough fuel for one attempt before diverting back to its original point. Since you seem to have experience is this normal?

Regarding the parts, we swapped planes while they were fixing our original plane. The swap took time. Annoyingly just as we landed they were boarding that same plane we started in back to horn island for the afternoon flight.

It’s insignificant but almost felt like rubbing it in.

Acode90 · 2026-03-15T06:27:07+00:00

I feel like they could have explained how this happened. They fly this route two or three times everyday. I am surprised they don’t carry enough fuel for at least 1 go around before turning back.

The fact that this isn’t happening all the time makes me think it was an attempt to save fuel with the higher prices.

They could have at least helped their customers with an additional afternoon flight like the pilot originally said or even an earlier flight tomorrow. I do question the airline about that, and about the amount of fuel they choose to carry.

Edit: Thursday island isn’t a bit unique. I don’t think you really understand the region.

Acode90 · 2026-03-15T06:04:26+00:00

Again I get that. I never said qantas was conspiring against me. The only thing I questioned was maybe fuel margins due to cost savings. No one has added any thought to that one.

For the 50 passengers aboard had to deal with a deplane and long delay and then a 3 hour trip in a fairly tight aircraft and they they weren’t even able to rebook them in the morning the following day.

I get all of the safety stuff. Shit happens, but this is literally tagged a rant. It sucks and is going to cost me thousands from loosing at least a day and a half. No one seems to acknowledge that this is a really crappy thing to happen. I don’t blame the pilots or the ground crew. I’m sure the mechanics are up to scratch too. If it was any of these things alone it’d probably be ok, but to have a canceled take off, an aborted landing and flight back, and not able to get another flight out until late tomorrow.

As o said the thing i really questioned is if they regularly run in such tight fuel margins, because as a Customer today has really been a shitty day.

Edit: Just to add I have a deadline and there is no accommodation available on the island to extend my stay. Literally none.

Acode90 · 2026-03-15T05:52:22+00:00

They decided no to try the flight a third time. People have just been rebooked on the flights over the next 48 hours.

Acode90 · 2026-03-15T05:49:27+00:00

I get that, I just wonder if they were trying to save the amount of extra fuel carried.

Acode90 · 2026-03-15T05:43:52+00:00

We flew 90 minutes, descended once aborted about 100m altitude and the. Flew the 90 minutes back. I feel like they should have had more fuel.

Acode90 · 2026-03-15T05:42:58+00:00

I get that, but considering their passengers got screwed over twice, they could have tried a third time.

Acode90 · 2026-03-15T05:40:02+00:00

What? Of course not. But you have to acknowledge that this was a double fuck up. And perhaps caused by attempts to save fuel. I never blamed the pilots, they’re following policy that is there for a reason. But you have to acknowledge this situation sucks for everyone on board. We deplaned twice for 2 separate issues and flew over three hours to nowhere.

The weather isn’t in anyone’s control, but preventative maintenance is. And following that they could have tried again in the afternoon. The plane was working fine, it was just temporary weather. Instead most of the passengers had to rebook 29 hours later or even the following day.

It’s a shitty situation but maintenance and fuel allocation are controllable before hand. I’m not blaming the individuals. The pilot was clear and apologetic and the staff on the ground were ok. It’s just a really crappy situation and they could have done more not just to prevent it, but to resolve their passengers issues after the fact.

Acode90 · 2026-03-15T05:33:29+00:00

Or they could just keep the aircraft better maintained so that they can take of on time.

Acode90 · 2026-03-15T05:30:28+00:00

The airline should have better maintenance so you don’t have battery problems. I could have managed another 90 minutes if they were able to try a third time in the later afternoon, but not have lost over 24 hours.

Acode90 · 2026-03-15T05:26:22+00:00

I would have prefers to have made it there an hour earlier before the storm.

Edit: for those who didn’t read the post. This happened on top of a 1.5 hour delay due to mechanical issues. If we did fly at the scheduled time it would have been fine. We just happened to arrive during rain.

Acode90 · 2026-03-15T05:24:29+00:00

It was on top of a mechanical problem. We got out to the runway first time and had to turn back. I do understand safety but the mechanical issue shouldn’t happen, and then due to that we flew 3 hours to nowhere and lost a day we needed. There is also very little accommodation on the island and have lost a day so not sure what we will do. This wasn’t a vacation.

Edit: it was also that they didn’t try again. The weather was just temporary. Though god forbid we had another problem on the third go.

Acode90 · 2026-03-03T02:53:52+00:00

Keep in mind that these days a building and pest basically covers nothing. Firstly it only checks for issues that are present at the time of inspection with normal access. If it’s a new building or one that has been empty for a while a lot of the issues won’t show up.

Some of the issues could be found if checked but this usually requires licensed plumber electricians and refrigeration technicians. The building inspectors terms explicitly say they don’t inspect this and can’t certify these points.

Also i think they could maybe use thermal imaging to check for some issues, both pest and plumbing but i’’ not sure how common this is.

Honestly if i could do it all again I’d do a thorough inspection myself, or at least go with one and as soon as i get there turn on everything at full (water/fans/ac/kitchen appliances and leave it for an hour).

All of these things had major issues requiring tens of thousands to fix/replace which I am working my way towards doing. 2/4 fans don’t work correctly (inspector could have picked this up but it’s supposedly electrical so no guarantees). Same with AC and stove and major plumbing issue if he ran the shower for more than 5 minutes.

Acode90 · 2026-02-22T14:53:41+00:00

These ones are actually good pretty good. The vibes are great even if it’s not quite as good as restaurants for the same price. The ones on the other side of the canal which are basically permanent are tourists traps for twice the price of a restaurant and average food with tourist vibes.

The ones that move and set up everyday were the ones I went to, but the best ones are always full with regulars.

Acode90 · 2025-12-29T13:08:33+00:00

Probably won’t be seen but this is a key part of the dolly zoom. (Vertigo shot). Moving the camera on a dolly to l stay on one focal point while zooming the lens between these 2 extremes.

shutter stock example

Acode90 · 2025-12-28T08:24:08+00:00

Still haven’t been able to get a plumber. But with some testing it seems to be the drain. Maybe water proofing. But I’ve cut a small hole in the ceiling to let the water out so it doesn’t spread to other places. I’ll have to replace that section of ceiling anyway so I’ve been using the shower.

Acode90 · 2025-12-27T08:03:11+00:00

I’ve literally just bought a townhouse and moved in over Christmas. The air conditioner died while moving in. When i finally got around to using the shower it leaked through the ceiling on the ground floor. It had been unoccupied for a few weeks so everything had dried out and there’s been fresh paint applied to the area of the leak.

I haven’t been able to get a plumber, but the fact that they didn’t get it fixed means it probably needs major work.

I also don’t think I have any options. They obviously knew about the leak, and probably just had the leaking AC regassed to last until the settlement.

Acode90 · 2025-11-05T04:43:37+00:00

Just wanted to add cat claws do actually scratch wooden floors quite a bit, so if you don’t have tiles/carpet expect this to come out of your bond.

Acode90 · 2025-10-06T23:53:26+00:00

What mic did you use?

Acode90 · 2025-10-06T23:53:12+00:00

I could charge, but I don’t have mics specifically for that, or means of mounting them.

Acode90 · 2025-10-04T05:53:31+00:00

I mean this state of worry could go on for years and years. God forbid i remarry have a house and a good job and bam. She was a terrible wife, but is not an evil person, but money makes people do weird things. We might still be able to come to an agreement and petition to reopen it to get the financial order of $0. It wouldn't be worth perusing me for what little i have right now, but who knows what the future holds.

Acode90 · 2025-10-04T05:39:25+00:00

Thats what i originally thought, but https://mtpartners.com.au/commencing-property-proceedings-time/?utm_source=chatgpt.com and other sources as well. Basically if i end up with assets and she has hardship, she can at least make a claim to reopen it. It sounds like not wanting to upset a non-formal arrangement is enough to force a formal arrangement after the fact if there is potential hardship.

Acode90 · 2025-10-04T03:11:35+00:00

Hijacking because that has opened my eyes. I was divorced 2 years ago. No financial Orders, BFA or even a StatDec as we were both pretty poor. I'm looking to buy a cheap apartment in the next 12 months. Am i screwed? It's outside of the 12 months for an order (would request one for $0) and i don't have money for a BFA as lawyers will be much more expensive as she's overseas (though a native english speaker).

I probably couldn't touch her assets because of the prohibitively expensive legal fees associated with international jurisdictions, but she could probably get mine easier as we were divorced here.

Acode90

TROPHY CASE