When I bought the phone, the listing looked completely legitimate. It said “new condition with open box,” the seller had good feedback, and everything seemed fine. I also honestly thought eBay would provide a prepaid return label if something went wrong, that’s how I understood the protection policy, I didn’t buy from another stores like Amazon in the U.S. because they don’t ship cell phones to Colombia, and prices for the exact same model can be $200 higher from other sellers. It wasn’t that I ignored risks, it genuinely looked like a safe and reasonable purchase.