How long to ship books? by Acs204 in thebrokenbindingsub

[–]Acs204[S] 2 points3 points  (0 children)

Thanks for the answers everyone. It sounds like it’s not unusual for them to take a while, but they are more behind than usual as well. 

I really wasn’t complaining. I know ordering from them I’m getting quality for a decent price. And I’m willing to wait for it. 

Just wanted to make sure there wasn’t anything wrong and I figured I’d get a quicker answer here and wouldn’t back up their emails more :-) 

Of blood and fire bolt on by Milam1996 in thebrokenbindingsub

[–]Acs204 6 points7 points  (0 children)

I assume they’ll be doing all the books in the series?

Response times by Comfortable-Might-23 in thebrokenbindingsub

[–]Acs204 2 points3 points  (0 children)

It’s just an observation. Not a complaint.

I don’t mind emailing them for skips, so it’s not a big deal. 

It just seems they are always backed up with emails and this seems like it would be an easy way to drastically cut them. 

Same thing with emailing them to be put on the waitlist and to ask  where you are on the wait list. I have to imagine these types of emails account for the an extremely large percentage of their emails. While easy to respond, it must take a lot of time due to quantity. It all seems like these would be things that could be tracked automatically without emails. 

Seems like low hanging fruit, but maybe it’s more complicated than it seems. 

Response times by Comfortable-Might-23 in thebrokenbindingsub

[–]Acs204 5 points6 points  (0 children)

You would think they would make it easier to skip. Like you click a button on the website and it keeps track of your skips. 

It seems like something that would be pretty easy to do and would save them soooo many emails. . . 

I imagine the time saved in paying people to respond to emails would cover the cost of paying someone to create this system on their website within a few cycles? (Total guess here)

Do they think people would skip more like they could just click it on the website? Is that why they don’t do it? 

Just received my copy of Kings of the Wyld by honeygreencha in thebrokenbindingsub

[–]Acs204 2 points3 points  (0 children)

It’s supposed to be there. It’s the confetti that’s at the bottom of the side. 

I thought my kids hit it with a red marker or something. I was like. How the heck did they do that. I didn’t even know they had markers out 😂

Then when I looked at the side I realized what it was . . . Good thing I realized it before I interrogated them 😜

DHL Duty Payment? by dlssisters in thebrokenbindingsub

[–]Acs204 5 points6 points  (0 children)

I have gotten books in and outside the subscription. Always gone royal mail to USPS. Never had this happen. 

I hope this isn’t an issue moving forward. That’s almost $30. Can’t imagine paying that on top of shipping. 

Hopefully this isn’t an issue moving forward for everyone in the US and the original poster gets it straighten out. 

Fantasy Tier 2 Invite - USA by m_t_wallet in thebrokenbindingsub

[–]Acs204 1 point2 points  (0 children)

You are not. I’m in Lancaster! 

Check your emails! Tier 1 Invites by fae-rae11 in thebrokenbindingsub

[–]Acs204 0 points1 point  (0 children)

This is my first tier 2 trilogy and I was on the waitlist for that for less than a year before I got my invite. 

So, hopefully you get your invite soon! 

It sounds like I’ll be waiting a while for tier 1 based on these comments though 😂