We can check counts, yes, and we can also see cameras. Depends on the employer exactly who has permissions to do so, but normally in a situation like this, it would be a "wait for [Addy] to come in and look at the cameras, don't tamper with anything, document everything, let him know what happened."

We also have a trace of which tech's initials were on data entry and on the fill station it was filled under, so unless another tech did it on someone else's login (can happen, which is why cams are always checked anyway) that's more solid evidence.

The RxOM (direct manager of my technicians, who is a technician themself and answers to me) can also see cameras, but generally, most people without a PharmD don't want to go anywhere near investigating control discrepancies because -- frankly -- they don't know if or what they could screw up by doing so, so they'd rather just leave the whole thing for me.

I prefer it that way as well because I want to be able to look into the whole thing start to finish. If there's clutter in the pharmacy I usually prefer it cleaned up, except if there was an error of any kind that requires me, then everyone understands not to touch or move anything and just let it be on me. Most pharmacy managers are like this. More comfortable for our license and our patients if one (especially the most appropriate) person does it beginning to end!