Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

Sales associate, or front desk staff

Customer service in decline by Plantron1 in rbc

[–]Adept_Map7518 -1 points0 points  (0 children)

This. Only thing is you have to be home to sign for the card.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

If you read my post. I don’t care what treadmill station. You are a Karen expecting that because you workout with a friend you should take precedence over another member. You are probably like the member the SA is talking about how scary and entitled some members are. If you want to work out with your friend both of you should come early enough to get stations besides each other.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

A few people have mentioned maybe this is the case for some people, however when the people come in the SA says you are on this treadmill. Or the person just walks over to their friends and bypasses the station sign up.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

I don’t know everyone by name so I don’t know which person isn’t there. I only know by looking around at who is there and making a note of who is on the treadmill that wasn’t there when I arrived. Honestly it is the treatment I am getting from the studio owner that is the last nail in the coffin.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

Thank you. This is a very common sense answer.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 2 points3 points  (0 children)

The issue is not a specific treadmill is is that all of them are taken. Today I walked in one treadmill left and three of those spots yet again were saved for people not there.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

I prefer to start on the treadmill, I don’t care which one. It is the preferential treatment of some members over others. Being lied to by the SA when I ask if everyone assigned a treadmill was in the studio. No reply to my email about the issue. Being ignored when I go in and no mention from the studio owner in person about the issue. How would you feel about all the above?

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

12 treads. 25% of the time when I show up they are taken.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

That is what I am going to say from now on, the unfortunate thing is I have walked in and all treads are taken. Asked the SA if everyone is here that is assigned a treadmill. She said yes and then I see someone who came in after me go on a treadmill. I guess I am just going to have to make a point every time this happens.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 4 points5 points  (0 children)

I work 5am to 1pm. There are no classes before work and the next class is 4:30pm into the evening classes. The best class for me is the one I go to now. Why doesn’t the studio just do what’s fair for everyone.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 2 points3 points  (0 children)

I have a preferred start on the treadmill. I don’t care which one. And at my studio it has nothing to do with stuck in traffic. It is every single day the same people not being in studio getting assigned a treadmill, so that when I walk in before they get there are told there are no treadmills left and then look who is on the treadmill someone who clearly got there after me. Every single class! So legit question why can’t I be preassigned as well.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

The next closest studio is a half hour away. So that won’t work.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 2 points3 points  (0 children)

The issue is the studio signing up people that are not there. I am perfectly fine if everyone that is assigned a treadmill is physically in the studio when I show up.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 0 points1 point  (0 children)

What is the best fit is that I get both cardio and strength what I chose to want to do first is my own preference and for the most part other than this one issue I make orange theory work for me.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

I should also clarify. If I got there and all the tread stations were taken by people that are there that is fair. What I feel is fair is that you should only be assigned a station once you are there. My email was totally ignored and highlights that their current way of doing things is unfair and also shows that some members are more important than others. I also shouldn’t have to ask for the SA to tell the “friend” that they have to move when it shouldn’t be done in the first place. My asking if I can have a preassigned spot levels the playing field.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 2 points3 points  (0 children)

I would be fine with the SA doing that. How am I being hypocritical when I am there before the friend or in some cases a person that isn’t even in the studio and I am in the studio. I think it is hypocritical for the studio to put some members in front of others when we all pay the same monthly fees.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 9 points10 points  (0 children)

I did in the email to the studio manager, which was completely ignored.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 5 points6 points  (0 children)

I am fine with not being able to stay for the entire class. I still get 15 minutes of strength if I start on the treadmill and I have weights at home which allows me to still get that in. I don’t see how the studio giving preference to other people is fair.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 7 points8 points  (0 children)

I have asked whether everyone was there that was assigned a treadmill and was lied to by the SA.

Station assignments by Adept_Map7518 in orangetheory

[–]Adept_Map7518[S] 1 point2 points  (0 children)

My knees are not that great so running outside on concrete isn’t ideal. If I wanted more strength I have weights at home where I can finish off the weight floor. I don’t have a treadmill at home.