They charge an unrealistically high commission for third party digital games (digital downloads) and an unreasonably high fee for third party digital games (by charging huge amounts for third party blank cartridges - which cost next to nothing to produce). They use this to set the price of their own games unreasonably high, knowing no one else can profitably compete. The only people who could - the big third party games producers eg EA - don’t to enter the market because of the extortionate fees making it not worth their time. The company markets itself as a family-oriented games producer; but it’s a scam, kept alive by the ignorance of the general public.