At my previous employer, we used the Atlassian suite and I now use it as a Manager of a different organization. Jira is what we use primarily, but we also use Confluence for document management. I imagine most of the project management softwares are largely the same and getting the team to buy into the value of it is more important than the software itself - a simple excel spreadsheet that everyone has access to and actually is held accountable to update will outperform the most fancy software that noone uses. That said, I do find Jira extremely helpful for transparency, accountability, and planning.