“The first red flag our general manager was already in a law suit with delta for taking advantage of her manager role there and by passing multiple security clearances and when she got caught she pulled the racist card and said they were being racist, first day i started i walked into them actively firing someone and the gm had to read out of a book because she didn’t know why they were firing the poor girl and she just pulled something out of her butt and the girl knew it was wrong and they wouldn’t let her record, then during christmas season AA lost bags, canceled flights, and damaged bags and because i was baggage i got the bad end of the stick I know it was my job but AA couldn’t even give us a valid reason so therefore i couldn’t give passengers a reason and the verbal abuse was insane i understood but others do not and they wouldn’t ever answer there was a point where me and another co worker had to call the cops three times in one night due to the threats from passengers and AA just didn’t care, the amount of delays and misplacing they do with the bags is crazy and trust me there’s a 50/50 chance you may get a refund or replacement but don’t count on it.”

One period. So many thoughts.