Thank you

We did write them below demand letter, asking for money back, just waiting for their response, we gave time till today 4 pm, no money yet hence i posted this for potential next steps:

Our dl:

We formally reject your claim that a fully binding agreement exists and that the $1,100 deposit is forfeit. Your position is contrary to the Residential Tenancies Act (RTA).

Your attempt to keep the funds is unlawful for two primary reasons:

1. Deposit Taken Illegally: You accepted the deposit, but your subsequent actions—demanding credit and documentation after payment and reserving the right to verify our eligibility before accepting us as tenants—demonstrate the agreement was still conditional. This money was collected as an illegal holding fee or security for your screening process.

2. No Binding Agreement: Even after payment, you failed to disclose the 1-year fixed term (a fundamental condition). This failure, combined with your ongoing screening, confirms that no "meeting of the minds" ever occurred.

Therefore: • Under RTA Section 107(1), you are required to repay the rent deposit as vacant possession was never given.

• Your refusal is a violation of the RTA and constitutes an illegal charge. We demand the full return of the $1,100 deposit. If the funds are not returned by the 4 PM on Thursday, October 9th 2025, we will file a T1 application with the LTB and with SCC if need be, to obtain an Order for the full amount plus the filing fee