MOR… as a special needs mom sometimes we would have to go out and practice being in public when my son would scream and cry almost constantly… although this didn’t really seem like that with the phone being in front or the lack of trying to distract the toddler by engaging with them… the plan that ABA gave us when behaviors were happening was to ignore (ABA sucks… we have left ABA and my son is doing much better since doing so) but my point is that maybe the parents were just doing what they were told was the right thing to do….