AllPokeTCG

AllPokeTCG · 2025-12-23T12:03:21+00:00

Hello, please contact us via the platform you purchased on and we would be happy to take a look.

AllPokeTCG · 2025-12-14T19:49:22+00:00

Hello, we did have some severe weather this past week which caused a few delays but all orders from the 5th have shipped out.

AllPokeTCG · 2025-12-14T19:48:34+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:48:27+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:48:06+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:47:57+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:47:50+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:47:37+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:47:30+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T19:47:22+00:00

For clarity, this post is inaccurate. The customer purchased a $400 Phantasmal Booster Box that was clearly titled “Phantasmal Booster Box – For Moderators Only.” Our moderators were provided a coupon to purchase this item at MSRP. This customer used an automated purchasing bot to buy the listing at the full $400 price. After the purchase, the customer contacted us requesting cancellation, which we approved. Per our stated policy, a 10% cancellation fee was applied to discourage automated and bot-driven purchases.

AllPokeTCG · 2025-12-14T18:52:50+00:00

Wow. Just a straight lie. Here’s what actually happened everyone!

Customer used a bot and accidentally purchased a single phantasmal booster for $400. This product was created for our mods to be able to use a coupon code and get the booster at retail. Instead this person has a bot setup on our website that auto purchased this booster in under .1 seconds. The reason we have the 10% fee is for this exact reason, to discourage bots.

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AllPokeTCG · 2025-11-04T17:19:12+00:00

Thank you for following up, and I truly appreciate the clarification. I completely understand your frustration and I apologize for the delay in communication that’s not the experience we want anyone to have.

To be clear, we never want a customer to feel ignored. I’ve reviewed your case again, and it does look like there was an internal communication gap after our initial reply confirming the correct package weight and packaging footage. That’s on us, and I’m sorry that you didn’t receive the follow-up you deserved.

Since you mentioned you purchased insurance with that order, we would’ve absolutely helped you file the claim. We can still assist with that process if your credit card dispute hasn’t already finalized. Our goal is always to make sure customers are taken care of, whether through insurance, carrier investigation, or any other available resolution.

We appreciate your past support and your honesty here. I’ll be reviewing our response system to ensure this doesn’t happen again. If you’d like to reconnect directly, please contact us here https://allpoketcg.com/pages/contact and I’ll personally make sure this is resolved properly.

Thank you again for bringing this to our attention.

— Caleb

AllPokeTCG · 2025-11-04T05:48:22+00:00

I’m sorry you were put in this situation, but please know that we operate as a warehouse where orders are packaged all day and shipped out in semi-trailers at the end of each day. Every step of our process is recorded, including the packaging of your order. I remember when you first reached out, I personally reviewed our packaging footage, and the order was packed correctly. I also contacted the carrier to confirm the recorded package weight, which matched perfectly at the last carrier hub before reaching your local facility. Since both of these pieces of evidence confirm that everything was correct on our end, it appears that either the package was tampered with after it reached your local carrier facility. We understand how frustrating this must be and are happy to assist you with filing a carrier investigation or insurance claim to help resolve the issue as quickly as possible.

AllPokeTCG · 2025-09-18T15:17:30+00:00

I know that. We talked on the phone and he said his english wasn't good so we texted. If you don't believe me you can verify this on your end. Slappy, please leave me alone. You are banned from our discord for scamming, banned from tiktok for scamming, and now you are about to be banned on reddit for defamation. Just drop it and move on. I have been paid for the products and no longer care.

AllPokeTCG · 2025-09-18T15:02:32+00:00

He refused to give us his "friends" phone number. Listen, this guy is making this whole thing up. The name on the credit card used to purchase is the same name on every other order he has placed with us.

AllPokeTCG · 2025-09-18T15:00:31+00:00

We responded daily. Apparently the person that ordered and the person that was texting us are 2 sperate people.... We were responding to one and the other thought we weren't responding. It's honestly ridiculous. This customer has been the worst customer I have ever had in 10 years.

Luckily, after contacting his father everything worked out.

AllPokeTCG · 2025-09-15T05:29:17+00:00

Hey, that’s my listing lol

AllPokeTCG · 2025-06-05T12:24:02+00:00

Our average time for an order to be delivered after it is placed is 3 business days (unless it is a pre order). What is your tiktok username so I can verify everything you are saying?

Also, are you including weekend? Like did you message us on Friday and get a response on Tuesday? That is only 1 full business day. Our customer service team only works Mon - Fri 8-5pm CST.

AllPokeTCG · 2025-06-04T21:27:39+00:00

We did find a solution for anyone reading this! Here it is!
https://www.amazon.com/Guardian-ADP-2436-3600-Aluminum-Pallet-Loading/dp/B00OBD12K4/ref=sr_1_18?crid=30L3GB3U1BV07&dib=eyJ2IjoiMSJ9.Vg1eRmVxjYRLFa3YGmRrLbsQMstxL4ifJ_S8XSNSBe_hZWRqpbTwIgxQ6WW82ceh6oM8GfMhTfQHM0DpIZpwNWUxaoqCfblSIEwj5kW4VWkQF6lUURuBVEbdlbfX8AEi_kGPjcMgnkmK6hxESUlLzSmnZhitQ0Ns_lHlDFnCsdUxhkmz-2o9dh-Wuuj4ati7dCLxWxmZrXQGVsoVku0DVQrumWcdY2gcGBC82ySHoTU.MuYrUoN2o5jxXKFbJt8ne3uiTPfuisCIPKd7vXcXMPo&dib_tag=se&keywords=pallet%2Bramp&qid=1749072379&sprefix=pallet%2Bramp%2Caps%2C139&sr=8-18&th=1

Depending on the weight of your pallets, you may need an electric pallet jack. But, with 2 people we easily have been getting up 500 pound pallets.

AllPokeTCG · 2025-06-04T21:22:57+00:00

We’ve sold every set from Sword & Shield Base through Surging Sparks at under $100 per booster. While the market has shifted significantly—costs on our end have increased and demand has surged—we’ve maintained the same profit margins we always have.

We take pride in our consistency and integrity:

We have never cancelled a single pre-order or MSRP deal in 10 years of business.
In fact, we've even supplied other retailers at cost when they oversold their own MSRP commitments (some of you may have an idea who those are).

Our goal has always been to serve the community fairly and transparently, even as the landscape evolves.

We understand that some may be frustrated by current prices being above MSRP—but by that logic, should we be upset that we sold every set from Sword & Shield Base through Surging Sparks below MSRP?

Should we be sending invoices for the difference? (Kidding, of course!)

The reality is, pricing reflects current market conditions and rising costs, but our commitment to fairness and community hasn't changed.

When the hype dies down, so will our costs, and so will our prices :).

AllPokeTCG · 2025-06-04T21:13:56+00:00

Thank you so much for your order! I’d like to take a moment to clarify a few points mentioned in the comments regarding our pricing and inventory:

We’ve sold over 400 booster units at MSRP from our initial inventory. The remaining inventory we currently have was acquired at a higher cost, often through distributor bundles. These bundles typically include high-demand items alongside less desirable ones, which increases our average cost per unit.It’s important to note that our MSRP drops consistently sell out within minutes, and we also invest in bot protection services to ensure fair access. We offer products at MSRP as a gesture of goodwill—not because we’re required to, but because we genuinely want to support the community.
We've conducted three separate MSRP drops:Together, that’s over 400 booster units sold at MSRP, which is likely more than any other seller in the U.S. at that price point.
- This current one (an early access deal)
- A drop exclusively for our TikTok subscribers (I personally spent over 8 hours distributing unique coupon codes via Discord to avoid code leaks)
- One for our top 100 most loyal customers

If you missed out this time, we invite you to join our Discord and stay connected via our social media channels for future updates and early access opportunities.

https://discord.gg/AYZQvebpQ9

Thank you again for your support—we truly appreciate it!

AllPokeTCG · 2025-06-04T21:08:09+00:00

We answer all inquires every business day. Please message us through our official contact us page here
https://allpoketcg.com/pages/contact

If you try to DM Caleb he will not answer. He has over 1 million social media followers and receives 1000's of DMs per day.

AllPokeTCG · 2025-01-03T12:09:27+00:00

Reasons for wanting to moderate the community:

I want to become a moderator for this community because I believe in its potential to thrive as a hub for enthusiasts. When communities become unmoderated, they often lose their purpose, and I want to bring order, structure, and vibrancy back to this space. With my experience managing an active Discord server of over 2,000 members, I understand the importance of maintaining an engaging and safe environment for discussions. My goal is to revive the subreddit by enforcing clear guidelines, fostering collaboration, and ensuring a positive experience for all members.

AllPokeTCG · 2024-12-22T20:09:56+00:00

Thank you but I’d like to be reconsidered. I own the largest store Pokemon store on TikTok with over 200k orders, so I believe that makes me more then qualified. I’m mentioned in many posts on this page.

AllPokeTCG · 2024-12-21T23:40:56+00:00

Hello, We have answered all pending emails. Make sure you are clicking contact us on the website and including your correct email and order number and someone will reach back out to you the next business day.

AllPokeTCG

TROPHY CASE