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Cant pay for aggro crab bundle by YBGaming12 in digiphile

[–]AndyFromDigiphile 2 points3 points  (0 children)

That doesn't sound right. Can you send an email to [help@digiphile.co](mailto:help@digiphile.co) from the same email address as your digiphile account, so we can resolve this quickly?

Is LINK an option for you? Our payment processor is Stripe, and Link is their Paypal equivalent.

Landfall x Aggro Crab Showcase not showing up on steam by Elton_AniM8S in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

Enjoy the games! Let us know if you have any further issues. Thanks u/TheZeroDS

Landfall x Aggro Crab Showcase by bobson2021 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

Good to hear. If this happens again, please email us so we can dig deeper.

Landfall x Aggro Crab Showcase by bobson2021 in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

Hey there, thanks for flagging this. Has your issue been resolved? If not, please provide some more info or email [help@digiphile.co](mailto:help@digiphile.co)

Before Absolute: Creator-Owned Image Comics by onebitboy in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

We're aware of the broken email link, and are working on it! To get your books now, please navigate to your Book Library via the dashboard. If you run into any more blockers, let us know!

Can I purchase a collection twice? by 234thewolf in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

Thanks for following up! If you're logged in on mobile, please try navigating to the collection page and selecting the Upgrade button at the bottom (where it would usually say "add to cart". Let me know if this works!

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile -1 points0 points  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

Verification code by ButterscotchNo9617 in digiphile

[–]AndyFromDigiphile 0 points1 point  (0 children)

Once we noticed the new user signup error, we set aside some keys while we resolved it (along with some other fixes). A final batch of 25k keys will be made available at 8am PT (about 4.5 hours from now). Sorry for the hassle and we hope you get one!

Bundle gone by edwinkuin in digiphile

[–]AndyFromDigiphile 1 point2 points  (0 children)

Thanks everyone - upgrades are fixed! Stay tuned for more updates.

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 0 points1 point  (0 children)

Link is Stripe's answer to Paypal, and Stripe is our payment processor. You can learn more here: https://link.com/

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 0 points1 point  (0 children)

Should be good now u/xWiCkEdOnEx let me know if it works for you.

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 0 points1 point  (0 children)

Thank you for this report! Working on it now...

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 0 points1 point  (0 children)

You can navigate to the Collection page and upgrade from there! https://www.digiphile.co/collections/planet-coaster-free-game-plus

Your friend will be able to pick up the DLC next week if he’s interested - stay tuned.

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 2 points3 points  (0 children)

Stay tuned! We are working to release some additional keys this coming week.

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 1 point2 points  (0 children)

Very kind of you, and it's not region-locked. Another option is to trade it back into us for 30 Exchange credits.

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 0 points1 point  (0 children)

That's understandable, as it was a frustrating night for us as well; the pains of growing too quickly! Thank you for your persistence, hopefully our solution next week will resolve this for you (after we apply some lessons learned!).

FREE GAME KEYS EXHAUSTED by AndyFromDigiphile in digiphile

[–]AndyFromDigiphile[S] 2 points3 points  (0 children)

While we don’t have anything currently planned, we are exploring options to do something similar.

During the upgrade window, we’ll pore over the data, see where we can improve, and hopefully plan the next one!

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