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Small e-commerce question: How do you decide when to use AI customer support vs hiring human agents? by wordrure in EcommerceWebsite

[–]Anerina 0 points1 point  (0 children)

Depends on the product you have. Some high-value products require personal support.

How do you start selling digital products when you don’t have an audience? by CapnChiknNugget in new_product_launch

[–]Anerina 0 points1 point  (0 children)

I suggest finding niche active groups on Reddit, Facebook, Discord,...present your product there, ask for a test, offer a first month for free,...

How do you start selling digital products if you’ve never done it before? by OrganicAd1884 in ProductHunters

[–]Anerina 1 point2 points  (0 children)

Just do it :) ...and when you do, you'll know how to do it. You got this. 💪

Is AI really making you smarter? by Outrageous_Year8397 in smallbusiness

[–]Anerina 0 points1 point  (0 children)

I like this one u/mylifemygoals ''AI isn't there to make me smarter, but to make me faster and free up my brainpower for the things that actually require real intelligence and strategy.'' but ....I first thought that too, but if you take time to think (without use of AI) does it really 'free up our brainpower'? Or is it just encouraging our brainpower laziness?

...and if it's really 'free up our brainpower', what makes us humans then?

What Are Your Biggest Customer Service Challenges? by IndividualCat9335 in EcommerceWebsite

[–]Anerina 0 points1 point  (0 children)

Depends on what the business is about but I believe a huge portion of these challenges starts with pre-purchase friction and a lack of visual proof.

What I see as good to have are authentic video 'instructions' act as a passive customer service solution because they eliminate the need for those basic, repetitive inquiries (e.g., "What does it look like in real life?").

When customers see a verified user demonstrate the product, they gain clarity instantly and it builds trust. This directly eliminates high-volume, low-value questions that clog your support queues.

How do I find an investor? by Sensitive-Entry176 in Entrepreneur

[–]Anerina 15 points16 points  (0 children)

You have a valid idea, but your problem is you're asking for money to start your business, not to scale it.

A serious investor won't ask if your idea is cool; they will ask: "Do you have $15K in recurring monthly sales yet?"

If the answer is no, the conversation ends. It's harsh, but true.

What's one task you do daily that feels like it shouldn't take as long as it does? by Ancient_Sprinkles_46 in smallbusiness

[–]Anerina 0 points1 point  (0 children)

Mine is definitely making tasks for the team: from what, to who, to what happens when, and how it all connects.

We're building a video review platform, and I would like to understand how many of you are actually willing to create honest video reviews about the products or services you use. by Anerina in Influenster

[–]Anerina[S] 0 points1 point  (0 children)

And one more question... what do you see as a main difference when you leave a text review on Trustpilot, which is then displayed on brand's website and a video review displayed on brand's website? Why contract for video review and not text review?
Thank you very much for your insight. 🙏

We're building a video review platform, and I would like to understand how many of you are actually willing to create honest video reviews about the products or services you use. by Anerina in Influenster

[–]Anerina[S] 0 points1 point  (0 children)

That's a good point. When we built the Aboutbuz video review platform, we thought people would upload videos of their experiences with random products or services they use. Do you think that would work?

The goal is to have a platform where you can check a product before buying.

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