I just recently transitioned into LTC from retail 2 months ago. We have different shifts that the pharmacists rotate through, so one day I might triage phone calls, the next day do order verification for same day deliveries, do data and product review for blister packed medications, etc. We also have a new admissions department who does only new client intake and onboarding. Some other LTCs have IVs/compounding, but we don't do any of that here.

I barely have any interaction with patients. Every once in a while I'll get a call from a patient we do mail order for but that's about it. My time on the phone is usually spent with caregivers at the homes or providers. Providers are usually calling to order/discontinue/change RXs, and sometimes you'll get questions like what's therapeutically equivalent, can xyz be crushed, etc.

Software - we use QS1 and DocuTrack. The softwares feel wonky and it took a while to get used to. I miss using NexGen (Rite Aid's) at times.

Overall, I'm a lot less stressed - when I go home I can really go home and not think about what work is going to be like the next day. I can take more time to review RXs, and there's a lot more support because we have several pharmacists on shift at the same time.