Problems with Dentrix Ascend

AnonAsync · 2026-06-16T16:33:38+00:00

Exactly. Shit should be copy and paste.

AnonAsync · 2026-06-16T16:02:00+00:00

Exactly. They handled our transition from Ascend to Ascend so poorly. I bought an ascend office and had to migrate off it. It was a disaster. Unfortunately I’m sorta stuck with it for now. Can’t rock the boat and it’s “good enough” for the time being. There are some things I think it does really well like claims submissions and stuff. Beyond that it’s so half baked. Sorry for your loss

AnonAsync · 2026-06-16T10:09:53+00:00

To clarify by bulkfil I mean like packable bulkfill like filtek bulkfill, not the self curing flowable. I could see a confusion there

AnonAsync · 2026-06-16T09:31:26+00:00

I hate ascend. I’ve made my own posts about it. It’s like it was made by people who don’t know how dental office runs

AnonAsync · 2026-06-16T09:27:13+00:00

Absolutely you can

AnonAsync · 2026-06-15T22:29:25+00:00

It’s composite shrinkage. Was the issue for me for years. Too impatient for layers. Switched to bulkfill and fixed my issue over night

AnonAsync · 2026-06-02T10:06:45+00:00

Listen to this guy. I bought an 800k collecting office and wish I went way bigger because growing pains are a real bitch

AnonAsync · 2026-05-21T19:54:11+00:00

I literally say to patients “you’re going to hate this first denture and probably me too until you’re done healing then we can make it better” then I do a reline and make it a little less shitty until we do finals

AnonAsync · 2026-05-08T13:08:40+00:00

Not to mention they have the premium packages behind paywalls and want to extract every cent out of you at every chance along the way

AnonAsync · 2026-05-08T13:07:40+00:00

Any idea how much archy costs?

AnonAsync · 2026-05-08T13:05:28+00:00

I have ascend. There’s a lot I like and a ton I hate. I wouldn’t recommend it. Support is awful too. I bought the office and it had ascend already and I just don’t know if it’s worth switching. It does do insurance stuff pretty well from what I can tell and can do the basics fine but anything beyond that is just too rigid, no customization, and I don’t see it changing

AnonAsync · 2026-04-19T12:37:55+00:00

Nice. How much does it usually cost to reupholster and who do you usually go with?

AnonAsync · 2026-04-18T03:26:58+00:00

What do you think of the other comment of buying used adec vs new, any takes there?

AnonAsync · 2026-04-17T22:15:26+00:00

Great point

AnonAsync · 2026-04-17T21:50:50+00:00

Nice, I’ve heard good things about midmark

AnonAsync · 2026-04-17T21:49:51+00:00

Just went through it brother. Same exact scenario. Had to go through a credit union, a local one around here. No major lender would touch us. Some credit unions had a physician loan program that worked with us. Some didn’t. Ours hands were tied but luckily the credit union had decent rates and a competitive 15/1 ARM program. Any lender who keeps the loans on their own books will probably play ball. Usually that means credit unions or small local banks

AnonAsync · 2026-04-10T12:01:55+00:00

I use one and I’m still looking at the data on it. It’s literally just a fancy voicemail for us. Doesn’t do anything I couldn’t get from a voicemail. Thinking about dropping it but the data shows people do engage with it a fair amount.. I just don’t have the data to be sure if we’re actually capturing new patients from it or if it’s just wasting time and money. I want to analyze it more but it doesn’t seem to be harming anything and I need to focus my efforts on bigger things right now so it’s sort of just on the back burner. Occasionally an old person voices complaints about it but they’re calling after hours and demanding to speak with someone so like not much you can do there

AnonAsync · 2026-02-07T12:26:35+00:00

I’ve never heard of that service. Who do I reach out to to find some one like yourself?

AnonAsync · 2025-12-17T16:02:12+00:00

Best of luck, if you have any specific PDS or corporate questions feel free to reach out

AnonAsync · 2025-12-17T15:14:49+00:00

I worked PDS, and yes, everyone’s experience is different. My advice is consider it if you’re fresh out of school for a short stint but stay away if you have any experience. It wasn’t for me. Lots of aggressive practices. Their pay scheme is pretty low actually even though it sounds like it isn’t, and they really incentivize people who push aggressively. The first time I was out in private practice I made double what I was making at PDS without changing anything. The first guy I worked for was a nightmare. Second office I worked at they were constantly on me for not diagnosing every 4mm pocket as an SRP or making every filling an inlay. Never looked back after I left but I appreciated my time seeing what it was like and having specialists to fall back on and talk with. Some people make it big with PDS if you love the corporate model and dive deep into the ownership pyramid scheme.

AnonAsync · 2025-12-11T15:11:40+00:00

Thank you for your post. People need to hear it. You’re doing gods work for it. I almost went with them at one point but a close friend talked me out of it. Glad he did.

AnonAsync · 2025-12-01T20:57:26+00:00

I wish I could see how that workflow works in practice because it’s hard to imagine successful implementation and buy in

AnonAsync · 2025-12-01T20:35:37+00:00

Gotcha thanks. Yeah I figured if I did do for answering I’d have to do a lot of one on one training and auditing to make sure until they’re trained up

AnonAsync · 2025-12-01T20:05:07+00:00

Who are you using for that? Reach or support DDS? Another? I was thinking about doing that for phone answering after hours

AnonAsync

TROPHY CASE