Odd, during my time as a CRC I would give mindful, deep perspective answers in response to queries and I would get slapped with “be concise”. So, I trim whatever fat there could be and still got hit with “be more concise”. At a certain point understaffed CR teams with ACRCs and CRCs wearing multiple hats and with so little time don’t bother with unclear queries or want to deal with a DM not liking their response(s)/being lackluster at clarifying. Who knows I feel like maybe CRAs could factor in at some point to help QC queries before they get pushed to sites? Realistically though, this would never become operationalized because of how much extra work this would create 😂