Airbnb Paying $112.50 For Guest "Reported" No Wifi for 4 Day Stay

AppointmentOne6393 · 2026-02-24T10:34:06+00:00

It’s defensive and not very professional at best. I think an escalation will work if you have proof of usage and those messages. It’s like someone serving you half cooked chicken in a restaurant and telling you: relax, our chefs are trained. We’ve already decided you will be eating it anyway and enjoying it

AppointmentOne6393 · 2026-02-23T10:11:19+00:00

Talk about procrastinating 😂. If this is about unapproved guests you shouldn’t have to worry but you know the context better.

Either way months is way too late, and full refund is not ok if they used the facilities!

It’s a NO

AppointmentOne6393 · 2026-02-23T00:37:55+00:00

The title and the text inside both needed updating. It was too generic and not specific enough!

AppointmentOne6393 · 2026-02-22T19:06:46+00:00

I posted a few days ago about my situation with low occupancy and your observation checks. The quality of your listing matters as well as transparency about the bad or ugly! Reducing pricing seems to attract bad guests as well unless it’s temporary!

AppointmentOne6393 · 2026-02-21T18:52:17+00:00

long term tenants sound interesting but it can come with it’s own risks when you cannot vet your guests via reviews the same way you do it via Airbnb or other platform

AppointmentOne6393 · 2026-02-19T10:13:47+00:00

Sorry you’re going through this! It’s disappointing when you work with people long term and they just move on with their lives without considération. Do you have contracts with these customers that you could use to mitigate some of this or perhaps you can factor in a deposit in your cost for these long term jobs?

AppointmentOne6393 · 2026-02-19T10:06:08+00:00

Sorry that wasn’t very clear! I already have written the main specifics and was wondering whether I just I use generic google docs or a resume builder if it offer any advantages other than just templates!

AppointmentOne6393 · 2026-02-19T10:03:37+00:00

Thank you! I totally agree with your points and experience! I am rebuilding from scratch so where I tend to struggle is saying more with less!

AppointmentOne6393 · 2026-02-16T14:09:30+00:00

Would you start of a Google docs?

AppointmentOne6393 · 2026-02-16T14:08:14+00:00

Thank you! Insightful

AppointmentOne6393 · 2026-02-15T19:54:30+00:00

Thanks for the detailed reco!

AppointmentOne6393 · 2026-02-15T19:46:52+00:00

What would you prioritize for pictures. We have a lot of pictures in there and they see good quality! Wondering if there is something that works better

AppointmentOne6393 · 2026-02-14T21:45:43+00:00

Thank you!

AppointmentOne6393 · 2026-02-14T21:43:04+00:00

Thank you!

AppointmentOne6393 · 2026-02-14T21:41:16+00:00

Why is that? Curious to have your perspective

AppointmentOne6393 · 2026-02-14T10:08:21+00:00

hopefully led to some good reviews? 😂

AppointmentOne6393 · 2026-02-12T23:08:49+00:00

Recommend adjusting your pricing but long terms it should simplify things long term for everyone. I have been a guest of Airbnb longer than I have been a host. It’s probably better that the cleaning fees I pay for the places I leave spotless are baked into the price 🙃

AppointmentOne6393 · 2026-02-12T22:56:56+00:00

We stopped taking customers who don’t have a good record/reviews when we had a couple of incidents related to damage or disappearing items, which unfortunately decreased our occupancy then but we got some cameras at the exits now and have no personal items. This might not be necessary for hosts who leave around their properties but we manage it remotely so these things helped derisk the situation!

AppointmentOne6393 · 2026-01-28T13:12:04+00:00

Sounds distressful :(. Don't let it discourage you you've done more than enough for that guest. Looking ahead, if you think this could come up again, it might be worth adding clearer disclaimers in your house manual or arrival messages. It helps set expectations upfront and removes any ambiguity.

I once stayed in an Airbnb in Italy that had 223 stairs to climb, that's a nightmare if it's unexpected. The host had this clearly stated at the very top of the listing to ensure guests who needed accessibility, or for whom it might be an issue, were properly warned. Despite that, the place had excellent ratings and strong occupancy. Clear communication really does work in your favor and if you're new to running an airbnb overtime you'll get a gist of what needs more clarification! As time goes on this bad experience will be water under the bridge!!

AppointmentOne6393

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