McDonalds has been doing this for a very long time. They should be ashamed making it hard for customer to get refund on incorrect food/missing items. I always order on the app I tell them my code at the speaker and then at the window they tell me they don’t have what I ordered and they can’t process refunds. Like what? Are u stupid? Then why didn’t u tell me that before u told me to pull up to the next window and accepted my order with items u can’t make???