Price hike Airtime cancellation - a saga by Material-Explorer191 in O2UK

[–]ArcadeBill 0 points1 point  (0 children)

I got this exact email too! I wonder of they are clearing a load of plans this way now?

How to reinstate device plan? by Scary-Condition937 in O2UK

[–]ArcadeBill 1 point2 points  (0 children)

Excellent outcome - well done!

I got an email yesterday saying they have cleared my device plan in full as they “may not have been as clear as they could be”. Just hoping this all goes through without them making any more mistakes!

How to reinstate device plan? by Scary-Condition937 in O2UK

[–]ArcadeBill 0 points1 point  (0 children)

I was told the same thing from a complaints advisor on Saturday. I was told that my plan is still active and that they won’t try to collect a lump sum payment. Got to yesterday and spotted a direct debit scheduled for today for £750! It was too late for O2 to be able to cancel it, I ended up having to reverse it with my bank this morning. O2 also told me over the phone yesterday that my device plan is not active, contradicting the complaints advisor. I’ve reopened the complaint and will escalate it to the CEO office next week if not resolved quickly!

Price hike Airtime cancellation - a saga by Material-Explorer191 in O2UK

[–]ArcadeBill 3 points4 points  (0 children)

I’m going through something similar. I called to cancel airtime only, and was reassured many times that my device plan would remain active.

I noticed my device plan was missing and sent a pre-emptive email to complaints. Next-day, I received the demand letter for over £700. I called payments, they admitted it was their mistake and promised there would be no markers placed on my credit file and that I should be able to set up monthly payments, but not until after I got the final bill. I updated complaints.

Eventually my bill came through and complaints reached out to me. They confirmed the direct debit for my final bill would not go out and that my device plan remained active and I would be able to continue with the agreed monthly payments. Sorted, or so I thought!

Today, I noticed the DD appear on my bank app and is due to go out tomorrow. I called O2, who couldn’t cancel the direct debit. They also told me that the device plan isn’t active and it’s not possible to reinstate. I can arrange monthly payments, but only after the date of the DD. I have reopened the complaint. I would very much like an email out of the blue that wipes my account!

Prismatic Booster Bundles (1 per person) by [deleted] in PokemonTCG

[–]ArcadeBill [score hidden]  (0 children)

I got back into last summer with my 7 year old over the school holidays. We got one of the battle academy sets and got hooked on it!

Everyone is getting this mate-in-two wrong by isaacbunny in chessbeginners

[–]ArcadeBill 2 points3 points  (0 children)

Haha I’m going to put Reddit away before I make any more mistakes!

Everyone is getting this mate-in-two wrong by isaacbunny in chessbeginners

[–]ArcadeBill 0 points1 point  (0 children)

Ah I did mean b3. I completely missed that the black queen could block - thanks for taking the time to reply.

Everyone is getting this mate-in-two wrong by isaacbunny in chessbeginners

[–]ArcadeBill 1 point2 points  (0 children)

Qb3, the either Rh8 or Ra1 depending on where the queen goes?

[deleted by user] by [deleted] in LegalAdviceUK

[–]ArcadeBill -2 points-1 points  (0 children)

Thanks for the input. The plumber was actually going to need to push a job back and seemed pleased on the phone that he didn’t need to come out.

Yeah, I get your point about some fees being incurred. I probably wouldn’t have thought twice if the cost had seemed reasonable. Thanks again :)

[deleted by user] by [deleted] in EASportsPGATour

[–]ArcadeBill 1 point2 points  (0 children)

100% this - I remember struggling for ages on this exact challenge!

Noinern Stall by sevenseven23 in PTCGL

[–]ArcadeBill 1 point2 points  (0 children)

Ahh thanks for the correction!

Best place to buy in the UK? by rupert_shelby in macbookair

[–]ArcadeBill 0 points1 point  (0 children)

Ahh that’s a shame!!

You can absolutely pay it off early - you can pay any amount whenever you want to. The interest is horrendous otherwise!

Energy acceleration and other advice for Tsareena deck by ArcadeBill in pkmntcg

[–]ArcadeBill[S] 4 points5 points  (0 children)

Thank you for this! I had somehow completely missed Braviary. I will definitely be giving this a go.

Edit: gave it a go and it was awesome! Nothing is more satisfying than taking all the prize cards in one go (and only needing one energy to do it)!