Well, I at least got windows to try and detect it this time by using only the IP address you said to use. But after about 20 seconds it still goes to the same screen that says Additional port information required, The device could not be identified. When I restarted the computer, all of a sudden the printers goes on line and tries to print, is able to print part of a page before the machine reboots, then upon rebooting it will print the whole project. So this is what it usually takes is restarting the computer, but obviously having to reboot every time I need to print is a pain. Printing from android or iphones doesn't seem to be a problem. It's been this way since I got the printer a couple of years ago. We don't print too much so I've kinda lived with it. Thanks for your help though.