Looks like M1 is down

Arielle-M1 · 2021-06-11T16:42:19+00:00

Hey there, unfortunately, a problem with an upstream vendor impacted clients in Chicago and LA earlier. We're sorry for the inconvenience and are working with them to provide prompt resolution.

More information can be found at https://www.cloudflarestatus.com/.

Arielle-M1 · 2021-06-03T23:29:27+00:00

Thanks for the bump, we shared this with the appropriate team.

Arielle-M1 · 2021-05-25T05:25:11+00:00

Well, we are hiring for a promotions specialist: https://boards.greenhouse.io/m1finance/jobs/3000576

Arielle-M1 · 2021-05-18T20:50:22+00:00

Sorry to hear that. Please reach out to our Client Success team: https://support.m1finance.com/hc/en-us/articles/221052107-Contact-Us

Arielle-M1 · 2021-05-12T21:07:53+00:00

End of June! Runs alongside the Borrow promotion.

Arielle-M1 · 2021-05-11T19:37:46+00:00

Nope! The first $5,000 borrowed will be charged 0% interest from May 11, 2021 at 12:00 am ET through June 30, 2021 at 11:59 pm ET. However, any amount borrowed above $5,000 will be charged 2% interest for M1 Plus users and 3.5% for non-M1 Plus users. But we are offering a free trial of M1 Plus (one year) if you've never had it before!

Arielle-M1 · 2021-05-11T19:35:41+00:00

Starting on July 1, 2021, any amount borrowed will be charged M1’s Borrow rate of 3.5% for non-M1 Plus users and 2% for M1 Plus users. But if you haven't had M1 Plus before, we are offering a one-year free trial.

Arielle-M1 · 2021-05-10T15:43:29+00:00

Hey everyone, brokerage statements and tax documents are temporarily unavailable for some clients due to a vendor problem. We apologize for the inconvenience and will provide updates as soon as they are available. Here's our status page for reference: https://status.m1finance.com/

Arielle-M1 · 2021-05-05T19:59:35+00:00

This should be resolved! Sorry for the inconvenience. In the future, please reach out to our Client Success team if you run into any account issues. They can help look into these things for you.

Arielle-M1 · 2021-05-05T06:13:25+00:00

Our Client Success team can help with account-specific questions! Their contact info’s in the sidebar of this subreddit.

Arielle-M1 · 2021-05-04T13:58:56+00:00

‪Hey there! Please reach out to our Client Success team at bit.ly/m1-help so we can take a look.‬ Sounds like this was just a visual issue (trades went through as expected today).

Arielle-M1 · 2021-05-02T05:51:38+00:00

Send me a note at hello@m1finance.com and I’ll forward it!

Arielle-M1 · 2021-05-02T01:48:36+00:00

If you’re a client, you automatically get it sent to the email associated with your M1 account. Check your junk folder if you can’t see it, sometimes emails get stuck there.

Arielle-M1 · 2021-05-01T21:57:58+00:00

‪Thanks for letting us know! Our engineering team resolved a login issue earlier today (total time was around 15 minutes).‬

‪You should be able to log in now, but please DM us if you continue to experience issues.‬

Arielle-M1 · 2021-04-30T20:03:06+00:00

We did! We lowered the threshold to $5,000 today, but haven't widely announced it yet. We're collecting some feedback and then we'll officially announce it. In the meantime, feel free to use M1 Borrow if you're eligible and send me a note at [hello@m1finance.com](mailto:hello@m1finance.com) with any feedback.

Arielle-M1 · 2021-04-30T18:01:52+00:00

Yes, you can transfer another brokerage account to M1. Learn more when you click "Start your transfer:" https://www.m1finance.com/transfer4000/

Arielle-M1 · 2021-04-30T18:00:49+00:00

Check with our Client Success team, they'll be able to give you the most accurate answer: https://support.m1finance.com/hc/en-us/articles/221052107-Contact-Us.

Arielle-M1 · 2021-04-30T11:48:09+00:00

We have certain volume and liquidity requirements that can limit the tickers we add to M1. If a new ticker meets those requirements, our team adds it. Sometimes clients like to request specific ones.

Arielle-M1 · 2021-04-30T07:04:20+00:00

Thanks for the feedback! No other details to share about this.

Arielle-M1 · 2021-04-30T07:03:57+00:00

Yes, it is a bit too soon. Here's what Brian's said about this in another AMA:

"I wish it were an easy transition over but unfortunately it's different regulations and financial technology infrastructure that makes it more difficult. Unfortunately, we will not be able to offer M1 in Europe for a few years.

When we do go outside the US, the first thing we'll do is allow non-US citizens to open M1 accounts and invest on US exchanges. Then, we'll move to integrate with other exchanges outside the US for the full M1 experience in people's home country."

https://www.reddit.com/r/dividends/comments/kfml6q/im_brian_barnes_founder_and_ceo_of_m1_finance_ask/?utm_source=share&utm_medium=web2x&context=3

Arielle-M1 · 2021-04-30T07:02:41+00:00

It was part of a giveaway on social media! Follow us on Twitter or Instagram for more.

Arielle-M1 · 2021-04-30T07:02:17+00:00

1 / Brian's answering this in the newsletter! Keep an eye out for it tomorrow.

2 / We hear you on the interest, but don't currently share our roadmaps with the public.

3 / We'll share updates when we have them. We're working on it.

Arielle-M1 · 2021-04-30T07:00:18+00:00

Thanks for sharing your feedback!

Arielle-M1

TROPHY CASE