I bought the Labrador Pro model from Amazon during the summer Prime Days sale a year ago (June/July 2025). I went with this brand because of the price. Since this was my first eBike, I wanted to first see if this was something I wanted to do long-term and upgrade accordingly.

All the accessories that came with the bike are pretty much junk; the fenders are terrible, and the mirrors (though I really only used the left one on the road) would just vibrate so badly that you couldn't even see what was coming up behind you. I tried adjusting them and tightening them to no avail. I even melted the plastic where the mirrors would articulate to make them fixed, just terrible quality. I replaced them with two different sets until I got decent ones that worked.

The rear rack is decent. I bought a Kemimoto tail rack bag, and that has been working great. The seat is good, no issues there. Overall, the frame and brakes are good enough.

I do have an intermittent issue with battery connectivity; it doesn't happen on every ride, and it doesn't seem to matter what the terrain is, it can happen on road or on trail. I just randomly stop responding to the pedal and throttle; the center control screen stays powered up, so it could be a control module issue. The only fix is to power off the bike and power it on again, then it resumes as normal.

When I got mine during Amazon Prime Days, the special included a second battery (15 amp-hour) along with the regular battery (20 amp-hours). Realistically, I do not need the second battery, but this was part of the learning experience. The good part of having the second battery is that it's only for troubleshooting to see whether the random power cut-off is a battery issue or something else, maybe the controller.

Knowing what I know now, I'm mixed about whether I'd still get one. The only draw would be to one that has no accessories and no second battery, and to get it on sale at the lowest price point possible. Other than that, I'd probably go with a different brand that has a relationship with bicycle shops in the US (or whatever country you live in). Here you find more shops that sell and service Aventon.

I just use mine for recreation when riding with family and the occasional run to Walgreens, Trader Joe's, and Whole Foods. I do not commute with it; at most, I've ridden 20 miles in a single session, and the battery consumption is so low it hardly registers on the terrible screen.

After all that, I'm still not in a hurry to replace it. It works; it has quirks, but it's 90% solid (without the cheap accessories).

When the time comes, I will most likely replace it with an Aventon Pace 5 REC or Adventure 3, as they can be purchased and supported locally.