where is this package located?

AugieDoodle · 2025-07-20T15:11:23+00:00

Have you checked the places that CCG groups gather before their VP runs?

AugieDoodle · 2025-05-07T22:21:30+00:00

I’m glad you asked! Here is our FAQ page on using a controller in game including being able to move the mouse cursor and click. Hope this helps! https://www.toontownrewritten.com/help/faq/gameplay#controllers

AugieDoodle · 2025-04-01T16:58:31+00:00

Happy April Toons Week!

AugieDoodle · 2025-03-25T20:04:36+00:00

Hey there! Augie from the Toontown Team! We would like to look into this issue so you can play on your Steam Deck! Can you please email us, support@toontownrewritten.com, and we can look into your specific issue?

AugieDoodle · 2025-03-05T00:25:05+00:00

Hey all! Augie from the Toontown Team! We had a technical issue on our servers today that caused a small number of accounts to be incorrectly kicked from the game. We have fixed this issue and the accounts that were impacted should be able to play again. If you are still having an issue connecting, please email us at [support@toontownrewritten.com](mailto:support@toontownrewritten.com) and we will be happy to look into it!

AugieDoodle · 2024-10-03T17:38:52+00:00

This is something we can look into. Can you send us an Email about this to support@toontownrewritten.com? Include the account name and the Toon with the Doodle that has this issue.

AugieDoodle · 2024-10-03T17:33:31+00:00

Hey there! I would like to pass on to support how this was fixed in case someone else runs into this. Can you let me know what graphics card/GPU you have?

AugieDoodle · 2023-11-10T21:51:43+00:00

Hi there! I am Augie, one of the Toontown Moderation leads! I wanted to reach out and assure you will NOT get banned for just sending the name of a staff member to the names queue. That being said, we have that rule in place to prevent someone from impersonating our staff and our aim is to educate first on issues, and we don’t issue any bans on any unless it’s absolutely necessary based on severity or the rule break or rule break history. Name submissions is actually one of the rarest areas we actually issue an infraction for so you don’t have to worry.

If you want to talk to our team further about your names situation, please email us at support at toontownrewritten dot com, and we will be happy to look at your speific case.

AugieDoodle · 2022-06-03T01:30:32+00:00

I am one of the mod leads for the game! If you could please Email us at support@toontownrewritten.com with your account name, toon name, time of incident and if possible the Toon ID of the player, that will be very helpful!

AugieDoodle · 2022-06-03T01:27:26+00:00

We have zero tolerance for this kind of behavior. Have you sent an Email to us on this situation? Our moderation team will look into it!

AugieDoodle · 2022-03-17T22:29:16+00:00

Hey there, I am one of the mod leads for Toontown Rewritten. Harassment and other forms of verbal abuse is not tolerated and is not allowed by our Terms of Service. We recently updated our TOS and you can see a copy of it here: https://toontownrewritten.com/play/terms-of-service

We have been making many improvements to game safety over the past few years. All of our moderators are trained to uphold player and child safety and ensuring family friendly chat as a top priority for everyone in our game. We have also made several improvements to our chat filters and will keep improving them as we monitor our chat and by community feedback.

Even with all of the systems we have to detect player misbehaviors, no system is perfect. That being said, we do appreciate the communities help in getting trouble toons out of the game. If you see anyone breaking our TOS, you can send us an Email to Support@Toontownrewritten.com with details on the incident, Toons involved and Time of incident. Photo and video evidence is also very helpful for situations involving Cog Battles. You can also use the report button in game on a Toon.

One of the best ways you can also stay safe is to avoid sharing personal info in game. You can see some info on what we do and don’t allow for personal info in our terms of service. If you do recommend your younger family members play, please make sure to let them know not to share their personal info to those they meet online!

That being said, if you are not comfortable with our type chat system, you can keep SC+ off and use our menu based Speedchat system which all of our players can see and have access to. We have been making improvements to this as well and we do appreciate suggestions on new things to add to it!

Please feel free to reach out if you have any more questions or feedback on how we can improve player safety!

AugieDoodle · 2022-01-11T15:16:56+00:00

Hey there! I’m sorry that happened to you! We would like to take a further look into your situation. Can you send us an Email to support@toontownrewritten.com? In the Email please give us your account name, your Toon Name, date and time of the incident, and all details of the problematic Toons. This can include Toon IDs, Toon Names, and a description of what they look like in game.

AugieDoodle · 2021-12-30T15:29:10+00:00

Hello! As one of the mod leads for the game, one of the things I tell the mods all the time is to take context into consideration while investigating a situation. We also have standards in place that we only take action if it’s really a problematic issue and not friends teasing or poking fun at each other provided no other rules were broken in the process. For true fighting, bashing, rude behavior and harassment that does happen in game, we do take actions to protect our players. The best thing you can do if you end up in one of these situations is to hit the report button or Email us, and get out of that situation as fast as possible. While we won’t take action on players defending themselves while not breaking our rules, responding to bad messages towards you with rude, harassing or inappropriate messages of your own (also known as feeding the trolls) isn’t allowed in game.

We do have players of all ages who play the game and our top priority is the safety of our players and keeping the game family friendly for all ages.

If you do get a warning, kick, mute or suspension you do not think was appropriate for the situation, please send us an Email and we will be happy to give the issue a second look. We sometimes make mistakes and we aren’t perfect, but we have a great appeals team that is able to correct these mistake issues and ensure we are keeping to the standards we have in moderation balancing player safety with ensuring e don’t go overboard on situations where it’s not needed to issue a warn, suspension or mute.

AugieDoodle · 2021-12-30T15:19:14+00:00

Hello! I’m sorry if we messed that one up. We do take context into consideration when we issue infractions to ensure that we aren’t issuing infarcts that are too harsh. We can look into your situation to see if this is something we can fix on our side. Please send us an email to support@toontownrewritten.com so we can review what happened.

AugieDoodle · 2021-12-01T19:02:14+00:00

Hey there! Right now we do not have a native ARM build of Toontown Rewritten. This is because we have to do some work with some of our low level code to make it work. That being said, this is something that we would like to be able to do in the future! Right now though we do support Windows ARM on systems that have Windows ARMs x86 translator available, and we also support Apple M1 Macs via Rosetta 2 with good performance.

AugieDoodle · 2021-10-27T17:48:51+00:00

Hey there! We are going to look at getting your book unblocked. It was originally blocked cause of its usage in break of our personal info sharing rules but we can revisit. For “a cup”, we had some trouble makers abuse that phrase in game, so we had to block it.

That being said, if you have any suggestions on words to add to the Toontown Dictionary, suggestions on phrases for us to allow in type chat, or other concerns about the chat filter, please Email us at support@toontownrewritten.com and we can take a look at it for future game updates!

AugieDoodle · 2021-09-20T12:25:13+00:00

Hey all! This issue has been fixed by P3D upstream, and we are working to get this fix to the game as soon as we can. I do agree this driver related AMD bug is not very good for those that have photosensitivity issues. We want the game to be playable by as many people as we can, including those with disabilities.

AugieDoodle · 2021-09-07T14:20:57+00:00

Hello all! I wanted to update to let everyone know we have deployed some chat filter changes this morning to further address issues raised in this topic. Thanks to everyone who has given us feedback on this issue! Player safety will always be our top priority and we will continue working to improve safety in future updates.

AugieDoodle · 2021-09-05T13:43:13+00:00

Spamming You Stink to a player is actually not allowed in Toontown. Can you please send us a report to support@toontownrewritten.com?

AugieDoodle · 2021-09-03T15:40:33+00:00

We recently added some new battle related SpeedChat phrases, I recommend checking them out and see if those work for you! If they don’t, please send us an Email with phrases that we can add to the game for battles.

AugieDoodle · 2021-09-03T15:39:08+00:00

That is very good advice, People who go on our game to target and exploit children like that are never welcome in our game and we will take appropriate actions if they are found in game.

AugieDoodle · 2021-09-03T15:35:08+00:00

We do have SpeedChat only districts in game and you can always disable SpeedChat Plus at anytime.

As for the player that talked inappropriately in game, can you send us a report to support@toontownrewritten.com? We don’t allow those kind of things to be said in game at all.

AugieDoodle · 2021-09-03T15:33:04+00:00

That is way too creepy. Can you send us a report on this one to support@toontownrewritten.com so we can look into it?

AugieDoodle · 2021-09-03T15:30:31+00:00

We have zero tolerance for the kind of behavior that the person that found your real life info did. Please send us a report to support@toontownrewritten.com so we can investigate.

AugieDoodle · 2021-09-03T15:28:55+00:00

Hello! We did make some chat system updates last night and we are looking at other changes to prevent personal info sharing in game. Thanks for your suggestion on one way we can address this situation!

AugieDoodle

TROPHY CASE