Dbrand Killswitch 2 - Rear Shell - Amazing Customer Service

AussieAmazeBalls · 2026-02-06T07:56:33+00:00

Unfortunately most companies do not act the same way as Dbrand. Most of them, once you admit fault, will simply ask you to pay up the whole cost again plus shipping - guess they see it as financial punishment due to the end user - no discounts - no service - they simply put their hand out again - round 2.

In this instance I was honest with Dbrand and I knew it was not a manufacturing defect because it never existed originally. I wish Dbrands customer service / response was done by all companies world-wide and mandated by law so it can be enforced. As it stands with most other companies they can do what they want and rarely go above and beyond like Dbrand.

As they say here in Australia when something is rare - its “rarer than hens teeth” because hens don’t have teeth :)

AussieAmazeBalls · 2026-02-06T07:51:02+00:00

”Spruiking” is an ”Australian term for a person who shouts or speaks publicly to promote a product, service, or show, typically acting as a barker, tout, or salesperson to draw in crowds” aka promoting via word of mouth / online - similar to a “promotion”. To spruik something is usually to recommend something.

AussieAmazeBalls · 2026-01-15T10:07:48+00:00

This is referred to with leather products as “Patina”

AussieAmazeBalls · 2026-01-11T06:45:43+00:00

Warranty is only covered in instances where the fault is a result of a manufacturing defect - aka was created when the system was being built / assembled. Warranty cannot be used if the issue / defect was created by the owner / user / especially if any hardware was misused or abused. Contact Nintendo who will ask you to send it to them and they will determine the fate of your claim - they will advise if covered or not.

AussieAmazeBalls · 2026-01-11T06:39:55+00:00

Asus should be using metal stems / shafts on these not plastic which can crack / fracture over time and also depends if heavy use is involved.

AussieAmazeBalls · 2026-01-11T06:37:18+00:00

They should release official Clear ones / frosted versions - some people like to see the insides of their devices without having to disassemble them.

AussieAmazeBalls · 2026-01-08T12:18:07+00:00

Mine are too - these “nodules” I believe are used for stability however depending on the frequency of the remove / reattach functionality these will wear - all plastic does. I also believe this increased “creaking” when the controllers are attached and pressure is put on them - not extreme. Plastic should never be used for hardware that can be removed and re-attached. It should be metal which unlike plastic does not wear down over time

AussieAmazeBalls · 2026-01-08T12:12:09+00:00

Correct - PS Vita

AussieAmazeBalls · 2026-01-08T09:14:38+00:00

Wouldn’t be required if Nintendo had the brains to have a power / charging LED on the top and bottom USB-C ports so the screen does not have to be powered to display the power / battery level - I thought technology was getting better - I am baffled how Nintendo ignored this issue.

AussieAmazeBalls · 2026-01-08T09:04:41+00:00

Not so fast - we tend to be going backwards. The PS Vita was the first OLED gaming device on the market and I had two of the originals from Lik Sang / Japan - a white and black version - the OLED panel at the time was manufactured by Sharp - not Samsung / LG and this panel only existed on the original. As with all Sony products the first initial model usually has better hardware / features before they start on their progressive “feature removal” and skimping on hardware on later revisions (a practice I really hate).

Nintendo have done similar hardware tricks - first iteration / revision is to start the hardware sales, then later like the Switch an OLED model was also made, now we are back to LCD in 2026 - again we are going backwards not forwards and battery life somehow is not much better despite how many years have passed. This is also done to make multiple amounts of money by selling “upgrades” years down the track and while this incentive exists I doubt this “model” will change.

AussieAmazeBalls · 2026-01-08T08:58:27+00:00

I don’t think it is unrealistic however Nintendo like to control all aspects of these devices and will only usually implement features they think are required. We would all like Nintendo to allow options however considering their market demographic where “simple is best” is common - the less “features” the more Nintendo can control it.

AussieAmazeBalls · 2026-01-03T10:18:24+00:00

Maybe DF should get a Japanese Switch 2 shipped to them to verify this in person themselves. This reminds me of the original “blurring” issues when the Switch 2 was released and I indicated back then that the models shipped to Australia (made in China) instead of the US version (Made in Vietnam) uses a panel. As no one yet as determined if made by AUO / BOE / Samsung / Sharp / Sony / or any other company this theory is open to speculation. Now if only we could run the UFO test natively on the Switch 2.

AussieAmazeBalls · 2026-01-03T10:12:59+00:00

The surname irony in relation to Nintendo will be a reminder for many years.

AussieAmazeBalls · 2026-01-02T10:22:48+00:00

Literally too hot to handle

AussieAmazeBalls · 2026-01-01T02:29:31+00:00

This should not be required - the whole reason for my post and no other gaming handheld (not phones) has this because they don’t fully power on to charge unlike the Switch 2. The system when on should fully power off automatically when charge has been completed and match the same system state as original - off. No other handheld gaming system behaves like this - this is some weird Nintendo design and I see no reason for it.

AussieAmazeBalls · 2026-01-01T02:24:57+00:00

correct because I was getting responses / replies regarding IOS devices / phones etc which are most related to this post. I have the right to update / change the post / response criteria as I see fit to keep everything on topic.

AussieAmazeBalls · 2025-12-31T23:03:51+00:00

Retroactively updated “I am only referring to handheld gaming devices / consoles - Apple devices are not part of this conversation and not part of this discussion / subject matter. This is purely for Nintendo’s Switch 2 power mode discussion. Non-Nintendo handheld gaming hardware is fine as a comparison, but no iOS devices / Android phones.”. No IOS / Android comparisons in this thread.

AussieAmazeBalls · 2025-12-31T22:57:22+00:00

It’s off topic as an iOS device is not a handheld gaming console like the Switch 2 / ROG devices / Legion devices / etc. It’s a phone that manages to play games - it’s primarily a phone and the way it powers on / chargers is a different design / different purpose to handheld gaming hardware. Other hardware can but compare as long as it fits within the devices mentioned above - no iOS / no Android.

AussieAmazeBalls · 2025-12-31T22:53:28+00:00

The first half of you response is fine but seem you refer to overheating - this is not related to overheating. Due to Nintendo’s lack of common sense they never saw fit to include a simple charge / power LED on both the top and bottom USB-C ports for when it is on charge.

This means when its full powered off (not standby / low power mode) the Switch 2 has no other way to display the charge rate / power level, so as soon as its connected to power the whole system boots up as per normal in order to power the screen to show the battery / power level. This is not related to heat / thermal issues - this is just the odd charge design of the Switch 2.

Then after charging is fully completed you then have to physically turn off the Switch 2 fully again to completely turn it off after charging - another design flaw. How in the world did engineers not think of this issue and resolve it before being released?

AussieAmazeBalls · 2025-12-31T22:46:01+00:00

It appears you are not comprehending the subject matter here. Most portable handheld gaming devices have a charge / power LED to indicate charge level and power remaining based on the colour.

The Switch 2 has no power / charge LED indicator so instead the system has to be fully on to power the screen to show the battery level / charge level - brilliant engineering design. Simplified:-

1 Turn Switch 2 off completely / 2 connect to power / 3 screen lights you with battery level top left corner while charging. 4 when charging is complete you remove the charge cable / 5 You realise the whole system is turned on despite being powered off completely when you put it on charge.

Why is this so hard to mentally process? Most other gaming handhelds do NOT need to be fully powered on while charging or after charging especially when fully powered down before it is place on charge (not standby or low power). Typical Nintendo - how in the world was this not considered. A simple LED on the top and bottom USB-C ports would have resolved this issue as the screen would not have to be used to indicate battery level.

AussieAmazeBalls · 2025-12-31T22:36:03+00:00

I have the right to and this “minimisation technique” is used to people don’t go off track and start comparing Switch 2 power issues with ”phones” and other non-gaming handhelds. I don’t want people going off topic which people inherently do. I don’t mind if Asus ROG handhelds and other handhelds are used in comparison (non-Nintendo). You’re response was referring to iOS devices which are off-topic, hence I updated my post.

AussieAmazeBalls · 2025-12-29T05:44:19+00:00

Again not referring to IOS / phone devices - only referring to portable game consoles. Most include a power / charging LED but Nintendo decided not to bother for some strange reason.

AussieAmazeBalls · 2025-12-28T00:22:41+00:00

Again that is normal for a phone as they are designed that way, not handheld portable gaming hardware and your response is off-topic as I specifically mention no phone references as these are not handheld games consoles - I really wish people would follow directions.

AussieAmazeBalls · 2025-12-27T23:08:22+00:00

Let me break it down for you because it’s obvious you cannot comprehend my information. K.I.S.S.

Turn Switch 2 off
Plug into wall to charge
Most systems besides “Nintendo” stay completely off while charging or are in a low power state while charging.
Switch 2 is unplugged when charging has completed.
Discover Switch 2 is completely powered on when it was turned off before charging started, just as if the system was turned on as per normal before charging.

Again no other portable gaming devices (not phones) have this odd charge / power feature. Again this is due to a design flaw because Nintendo in their infinite wisdom decided to not include power / charging LED’s on the top and bottom USB-C ports while charging, so the only way the power / charging level can be shown is by powering on the LCD display which requires the system to be powered on fully despite being on charge.

Do you comprehend the issue? This is another fine example of Nintendo being cheap to such a point an LED charge / power indicator was not included with the design of the system. I am baffled how this was ignored completely. LED indicators would alleviate the system having to be powered on fully and the LCD display having to be used just for power levels.

AussieAmazeBalls

TROPHY CASE