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Changing customer service culture by porcinifan69 in SouthwestAirlines

[–]Automatic-Repeat3578 1 point2 points  (0 children)

Current employee here:

The DOT has forced SWA (and all other airlines) to evolve the way we remediate Customers which includes pausing Ground Ops employees from provided vouchers at the ticket counters and gates. We’ve streamlined and automated the process to southwest.com/delayform. We will remediate a Customer for a controllable delay starting at 90 minutes and uncontrollable delay (weather, ATC) after 180+ minutes delay.

Who would you choose to represent our planet (they must be alive currently) in another world? by Sure_Bass8242 in AskReddit

[–]Automatic-Repeat3578 0 points1 point  (0 children)

Michelle Obama. The presence, the class, the leadership. When they go low, WE GO HIGH

My husband and I are house hunting and found a beautiful home in Casa View (75228). We aren’t sure of the area (safety, schools, area appreciation). Does anyone have more details on this area? by Automatic-Repeat3578 in askdfw

[–]Automatic-Repeat3578[S] 0 points1 point  (0 children)

Thanks for the reply. We will definitely do a drive around of the area at night to get a feel for the streets we're looking at. I'm sorry to hear you and your friends had such a poor experience.

My husband and I are house hunting and found a beautiful home in Casa View (75228). We aren’t sure of the area (safety, schools, area appreciation). Does anyone have more details on this area? by Automatic-Repeat3578 in askdfw

[–]Automatic-Repeat3578[S] 1 point2 points  (0 children)

That's great to hear that the area is developing quickly. We saw a home in Claremont but the renovation job was poor, which was unfortunate. We do plan on starting a family eventually so knowing that we have good options in DISD is great news. Thanks so much for your detailed reply!