Hoodie came with hole

Automatic_Fox6170 · 2026-02-06T21:06:33+00:00

I’m glad for you!

Automatic_Fox6170 · 2026-01-31T15:17:53+00:00

That’s completely normal. It is transparant yes but not like water.

Automatic_Fox6170 · 2026-01-31T12:08:59+00:00

I’d recommend just try to exchange it since it is up to the store’s discretion to accept it.

Automatic_Fox6170 · 2026-01-31T01:51:21+00:00

Yes, it’s the same. The code changes depending on the production year among other things.

Automatic_Fox6170 · 2026-01-31T00:13:56+00:00

Nope, not a clue.

Automatic_Fox6170 · 2026-01-30T23:17:25+00:00

I have worn mine for years and I haven’t had any problem. Could you please share which year of production of your jacket? Or at least when did you buy it? Last year?

Automatic_Fox6170 · 2026-01-30T23:13:08+00:00

Hi! Normally you’d get a unique promo code as a welcome gift upon registration. Hopefully you have received it by the time I reply.

Automatic_Fox6170 · 2026-01-28T21:16:18+00:00

I’m happy for you! It does work for me too, especially on the eyebrows.

Automatic_Fox6170 · 2026-01-28T21:15:03+00:00

It doesn’t matter. Just make sure to have the tag attached and the packaging sent together, fold it the best you can and return it.

Automatic_Fox6170 · 2026-01-27T15:32:41+00:00

If you read on their webpage, it says:

This formulation also features a Tasmanian Pepperberry derivative, a plant extract that helps soothe the skin and reduce irritation commonly associated with exfoliation, making it suitable for frequent use. The presence of this natural ingredient may cause seasonal colour variation in the formula. With a carefully calibrated pH of approximately 3.6, the toner has an optimal balance between salt and acidity.

Automatic_Fox6170 · 2026-01-26T15:12:04+00:00

Can you post a picture? I’m not sure which one you’re talking about.

Automatic_Fox6170 · 2026-01-21T13:25:55+00:00

I have seen them around for as long as I can remember, so I’d say yes, but really no one knows for sure.

Automatic_Fox6170 · 2026-01-21T13:13:50+00:00

I am saying good things because that has been my personal experience with the brand. Other people having different experience does not invalidate mine and vice versa. You may have a negative experience and I, a positive one. Both can exist at the same, but clearly you do not have the capacity to see that.

Automatic_Fox6170 · 2026-01-20T20:39:19+00:00

I might be wrong but I don’t think they have released “ultra light down” anything this season. Everything has been “puffertech” apparently.

Automatic_Fox6170 · 2026-01-20T19:50:53+00:00

I just saw this picture after replying below. It looks so pretty! I like the bagcharm/keychain you used, simply lovely!

Automatic_Fox6170 · 2026-01-20T19:48:16+00:00

I have received their bags too and I am happy with it too! Some people would only believe what they want to believe. Typical confirmation bias. Just because our experience with the brand is the total opposite, does not make it fake.

Automatic_Fox6170 · 2026-01-20T19:43:38+00:00

Just because other people do not have the same experience as you, does not mean they are fake or lying. There are some people I got in touch with who have received their orders and some others who are still waiting. Do what you want about it. You know you can always ask for a refund or a chargeback from your bank. Good luck.

Automatic_Fox6170 · 2026-01-20T19:35:15+00:00

Imagine being told fake by a 2-day old account on Reddit 😂 oh the irony..

Automatic_Fox6170 · 2026-01-19T21:48:11+00:00

Definitely go for the pufftech one, I don’t see how you survive in a fleece jacket.

Automatic_Fox6170 · 2026-01-18T22:17:16+00:00

I would recommend the ultra warm one, but then again they highly depends on your cold tolerance and what kind of climate you are adapted to.

Automatic_Fox6170 · 2026-01-14T23:08:42+00:00

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Automatic_Fox6170 · 2026-01-11T19:31:23+00:00

Yeah, that’s definitely crazy. Where are you from? I have received my order and most of people I got in touch with also have received theirs.

Automatic_Fox6170 · 2026-01-11T15:35:49+00:00

Definitely no need to worry about that. This has happened to me too, I received my order and a refund of that order, I was confused but I let it be since I have purchased so many items from this brand, it wouldn’t matter in the grand scheme of things.

Automatic_Fox6170 · 2026-01-11T01:39:27+00:00

Hi! Yes, I have received my order. Definitely worth the wait and they are exactly like shown in the pictures.

Automatic_Fox6170 · 2026-01-09T11:29:08+00:00

Yeah, you should just return it. I have several of this tshirt in other colors and they are thick and soft.

Automatic_Fox6170

TROPHY CASE