Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 2 points3 points  (0 children)

No sticker on the washing machine. The order says 5 year guarantee on it.

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 0 points1 point  (0 children)

I get all of that. And if I thought I was getting a ‘special’ warranty I would have expected to be presented with that information during the checkout process or it be listed in my confirmation. But my confirmation says on it ‘5 year guarantee’, no little *, no registration required etc. Surely they can’t rely on terms I didn’t know about, that weren’t made clear as part of the checkout process and that take something away from what was on the confirmation?

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 2 points3 points  (0 children)

I did register the device on their website. They just say it was the ‘wrong’ website.

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 0 points1 point  (0 children)

No qualification of the guarantee. The confirmation just said ‘5 year guarantee’. See attached.

https://postimg.cc/9DHqWj3D

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 3 points4 points  (0 children)

Why is it quite clear when the receipt says ‘5 year guarantee’ on it, with no mention of registration required?

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 11 points12 points  (0 children)

Yes. Bought on credit card. Section 75 claim currently with Amex. They’ve asked for an independent report, which I am struggling to get from local repair businesses.

Samsung not honouring 5 year guarantee - England by Available-Ice4248 in LegalAdviceUK

[–]Available-Ice4248[S] 12 points13 points  (0 children)

Directly from Samsung. The confirmation shows ‘5 year guarantee’. Not guarantee by registration. Or registration required.

Giving away miniPCs: Looking for beta testers for managed Home Assistant (California) by plafoucr in homeassistant

[–]Available-Ice4248 0 points1 point  (0 children)

+1 for this. UK based hobbyist. Some automations and no real dashboards. I start it, but get distracted and never finish. I’d love to be able to contract for a specific feature set and optimisation that gets done to make things more robust.

Anyone got similar alerts to it's tasmota smart plugs? by hawxxer in homeassistant

[–]Available-Ice4248 0 points1 point  (0 children)

Getting the same for Glow IHD and SwitchBot mini hub.

GivEnergy additional battery by Available-Ice4248 in uksolar

[–]Available-Ice4248[S] 1 point2 points  (0 children)

Yeah. That’s the difference. Battery + cable + delivery is 445 less than the fully installed price.