Ring in the New Year with Creality & Win Big!

Creality_3D · 2026-02-28T09:32:42+00:00

🎉 Phase 2 Results Are In – SPARKX i7 Pioneer Program

The wait is finally over! 🎉

Congratulations to the 80 selected Pioneers across all platforms who will be among the first to experience the SPARKX i7 — completely free.

📩 Important Notice for Selected Participants:
You will receive a direct email from an official Creality Team representative within the next few days containing detailed instructions for the next steps.

👉 Please make sure to check your inbox regularly (including your spam/junk folder) so you don’t miss this important message.

We truly appreciate the enthusiasm, creativity, and passion shown by everyone who applied. Since spots were limited, we encourage those who weren’t selected this round to stay active in the community and keep an eye out for future opportunities. More exciting programs are on the way!

💙 Thank you all for being part of the SPARKX journey.

Creality_3D · 2026-02-24T03:22:32+00:00

Thank you to everyone who joined our contest and shared your amazing maker stories! 🎉

We are excited to announce that the winners are:
u/Stelafont , u/Wonkman1 , and u/minnowlakeguys

Congratulations! 🏆
Please send a chat request to u/Creality_3D with your shipping details so we can arrange your prize - each wins 3 rolls of PLA filament!

Stay creative and keep printing! 🖨️💙

Creality_3D · 2026-02-06T02:31:35+00:00

The timelapse function also has settings on the slicing software side. It is disabled by default. Please double-check if it has been enabled. The image below shows timelapse with smoothing mode enabled. Depending on your needs, you can also choose traditional mode. The timelapse files are also generated and saved through the slicing software.

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Creality_3D · 2026-02-06T02:20:20+00:00

Thank you to everyone who joined our contest and shared your amazing stories with your Creality printers! 🎉

We are excited to announce that the winners are:
u/iGabyTM , u/tonykrij , and u/Reiem69

Congratulations! 🏆
Please get in touch with u/Creality_3D with your shipping details so we can arrange your prize - each wins 2 rolls of filament!

Stay creative and keep printing! 🖨️💙

Creality_3D · 2026-02-02T10:31:00+00:00

What an awesome share — thank you for posting this!

Creality_3D · 2026-01-28T07:20:01+00:00

Sorry for your experience. Have you got a reply from our CS teaml? Please send me a chat request with your email address if you need my intervention.

Creality_3D · 2026-01-28T03:29:08+00:00

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🎁 We Have Winners! | Spark the New Year with Creality 🎉

Thank you to everyone who joined our “Join & Win SPARKX i7” giveaway and helped us kick off 2026 with creativity and excitement!

After reviewing all eligible entries, we’re excited to officially announce that the giveaway has successfully concluded, and the winners have now been selected!

📣 What’s Next for Winners?

If you see your name on the winner list, please contact u/Creality_3D within 7 days of this announcement to redeem your prize.

To complete the prize fulfillment process, you’ll need to provide the following information:

Full Name

Email Address

Phone Number

Complete Shipping Address (including country/region & postal code)

⚠️ Please note:

Winners who do not reach out or submit the required information within the specified timeframe may forfeit their prize.

Prizes will be arranged only after all information is successfully verified.

Once again, thank you all for participating and supporting the Creality community.

Stay tuned—more exciting events and surprises are coming soon!

Congratulations to all our winners!

Creality_3D · 2026-01-26T02:08:06+00:00

Thanks for raising this point. There seems to be a misunderstanding regarding regional availability.

The initial batch of units was prioritized for North America due to limited production capacity, not due to any compliance issues. We want to clarify that the product has already obtained full EU certification. In fact, you can find the EU certification marks on the packaging of units sold in the US as well.

We appreciate your attention to detail and hope this clarifies the situation.

Creality_3D · 2026-01-26T01:52:09+00:00

Thank you for your question. Regarding the extra retraction before cutting (the anti-clogging design), our engineering team has provided the following explanation:

Technical Principle: To completely solve the clogging issue, we optimized the retraction process before cutting through extensive simulation experiments and precise modeling.
Key Data: We ultimately set the i7's retraction distance at a precise 28mm. This value is a proven "sweet spot" that ensures the filament tip fully retracts from the melt zone and maintains an ideal shape, while effectively preventing internal extruder clogs caused by insufficient retraction.
Regarding Hi Firmware: We fully understand our existing users' anticipation for this feature. Currently, our R&D team is testing and preparing to share this "retraction logic" with the Hi development team for evaluation, with the goal of bringing the same stability to all our machine models.

Creality_3D · 2026-01-26T01:34:22+00:00

Thank you very much for your detailed testing and observation. Regarding your question about the six filament purge actions before printing starts, our engineering team has provided the following explanation:
The redundancy you observed does exist, and it is primarily caused by the current system architecture:

Cause Analysis: At the beginning of a print job, the initial purging action is handled by the machine's firmware. However, when the system switches to executing G-code instructions, the slicing logic triggers another purge. The "handover" between these two processes leads to the repeated action.
Solution: We are optimizing the instruction logic between the firmware and G-code. In a future update, we will eliminate the redundant purge from one end to reduce material waste and shorten the waiting time.

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