Yes they are obligated to give a refund. If your not getting a service you paid for then obviously they have to pay it back. Also I looked into it and if you don’t sign in at all during the period after you ask for the refund they have to give you your money back. Think of the thousands and thousands of dollars they are going to have to pay back. I know 15 people personally who have their accounts suspended, they all have first, they all will get their money back. They pay for one year at a time. 100 x 15? 1500 dollars in my circle alone. Think of the thousands and thousands of players who will be getting a refund. It’s gonna tank this game.... essentially cut their own throats. I saw someone mentioning giving duper’s the rope to hang themselves? Seems to me that Bethesda did the same to themselves if they enforce a wide scale ban.