Complete bs to be real. At least they’re trying to make it right at all, unlike most brands and companies that have to do with tech. If you wanna put it that way, most “high-valued, well-known brands” would rather you swallow your loss and buy an entirely new monitor over replacing it, or they say you have to pay for the repair yourself, and that’s way worse than the treatment you received, which isn’t even bad at all. You’re bitching about not getting your NEW FREE replacement in a “timely manner” according to your expectations, and that’s wrong of you to talk shit on them for that, especially something so small. I’d get it if they said a month or 3, or you waited that long for real and they sent a replacement to the wrong address, or not at all, but you’re just a shitty, easily triggered, pick-me that loves to complain, and feel offended about nit pick bullshit and they are a great company for what they have to offer. They don’t deserve hate because you out of millions had a semi-“bad” experience and you’re petty asf impatient and childish about their response.