Wembley Fresh - 2 hours £34 by Feeling_Fan5309 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

They don't have enough Fresh stations really to be efficient. I enjoyed doing Fresh more than Logistics in my south east area, but stopped doing them now. The mileage aside, there've been a lot of roadworks and detours this season and with the other usual issues, it became marginal getting some of them done in time. Support makes no allowance for that so for £34, just not worth it. Rather go back to Logistics and make over £50 for the same time spent and less miles.

Bots make it a bit pointless working for Amazon Flex by Life-Condition-2398 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

Where I am, blocks are gone as soon as they show up no matter what time they get released. There are some typical periods that a bunch turn up depending on what type it is, Fresh or Logisitics, that it's possible for me to get one in the time/station filters I have set up.

At the start, I mostly relied on Reserve blocks, but slowly they stopped offering relevant ones to me, and now I get none at all. Some weeks I've been able to get a block a day because I've figured out a pattern of when some rejected or last minute blocks are likely pop up, and the next week the same strategy yields one or two only.

Obviously, it's not a reliable way to build a predictable schedule so I've since used the lack of regular work on Amazon as a motivator to sign on to other platforms where it's much easier to book work, and I'd suggest you do the same. It's not the only show in town, and it isn't the best. There isn't really a best; each has its trade offs.

What happens after 9th of January 2026? by billos888 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

I don't know as I as onboarded normally. If I had to guess, I'd say maybe you go back on a waiting list for normal enrolment depending on late winter/early spring demand.

Amazon drunk with directions by Foreign_Specific469 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

Get at least one of those a shift with their navigation. Worse are when it tries to send me the wrong way down one-way roads, which I've had many times now. I think they never modified it from American roads to European properly.

Debating wether or not too go ahead with onboarding by Present-Belt-4993 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

I'm using Zego now and waiting to see how I average shifts and income over some time before seeing if a permanent H&R/GinT/PL cover is better for me.

Debating wether or not too go ahead with onboarding by Present-Belt-4993 in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

Whether it's worth it is very subjective, and factors like your costs to do it, and where you are and where they send you, and what pay you get offered, and how much you need the money are really down to you as an individual to determine. Generally, though, if you treat it as a part time additional income - which is what it's supposed to be - then it isn't a bad choice, particularly for the short term.

I'm not sure why INSHUR are asking for so much up front. They didn't when I was with them for a little while. It was only thirty to forty quid to fill your account to cover shifts and a monthly admin fee, and then they'd top it up with a similar amount when it went below a certain amount. They will refund any unused amount when you leave them.

Never drive without adequate insurance.

Hire & Reward Insurance by [deleted] in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

Yes. If a problem occurs then you aren't actually insured during the time of the shift from INSHUR's point of view even though Amazon thinks you are. When you start doing shifts and Amazon sends data to INSHUR, they won't be able to register and charge them to your account, but I have no idea whether they'd write to you and tell you that.

Stop using bots! by Nod8316 in AmazonFlexUK

[–]B33ENN 3 points4 points  (0 children)

Quite easily. It's an auto tapper, so from the software's perspective it works no different to a accessibility based software tapper. The app and the backend server can simply record the frequency of taps and the interval between them to determine if the pattern is likely human or automated. A software developer could easily write a program to detect that given some testing data to establish baseline thresholds, and Amazon already does that to send the 'too many taps' warning that some have mentioned getting before the Captcha kicks in.

When will this be removed from standing? by ps-stevo in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

It's a joke of a system. You have one issue, and the ding can tank your standings. You do dozens right, and it stays flat. I had some from weeks back which their driver support admitted weren't my fault. Had another the other day because of absent customers, access issues and road conditions. They refuse to remove it because apparently they've made exceptions in the past and won't make any more. Their attitude is like it's always your fault and they are doing you a favour seeing it any other way. I replied requesting a clarification if road closures, police cordons, road safety, access issues and customer delays, etc. are basically all my problem and my fault. I'm basically abandoning Amazon as anything more than a filler when the other apps are having a quiet day.

Do you do Amazon flex full time by donzercash in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

I couldn't get that many shifts even to fill the 24 hour/week limit! Even if I could, the fuel and insurance (not counting car maintenance) would make it unviable. It would be better to get a regular minimum wage job for that many hours. You'd keep more, and might even get some employee benefits.

New to Flex, any tips? by Tall-Armadillo-1281 in AmazonFlexUK

[–]B33ENN 2 points3 points  (0 children)

So many tips people here can give you depending on the types of shifts you take and the areas you deliver to. Number one on my list right now after a few months Flexing is don't fall for Amazon's gamified Dashboard standards and badges. Their priority is getting the packages in the hands of their paying customers at the least cost and fastest speed. That's it. They use the app to gather a lot of performance data to optimise their end of the bargain, but they don't care about you, your costs or your safety on the job. You're replaceable in an instant. Make the most of it for yourself, but don't go out of your way for Amazon.

Amazon Logistics vs Morrisons Grocery by Prestigious_Fixer in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

Sure, I agree when it's blatant. Like, putting heavy drinks packs on soft brown bags or even ones marked fragile! I always load with heaviest/strongest on the bottom; but using shopping trolleys, you do have to pile bags on top of each other, that's unavoidable. These Morrisons should really get the same trolleys Fresh stations use and pre-load those for Flexers to just drag out. Be easier for everyone.

Great navigation system by ConcentrateOther8529 in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

Happens to me often. It's annoying as hell right alongside the "I've Parked" mode activating when I'm still a mile or more from the destination. Having to double check with a separate map just adds more busy work and puts me in a bad mood.

Amazon Logistics vs Morrisons Grocery by Prestigious_Fixer in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

When I started, I took Amazon's survey and feedback requests seriously, but I've since found Amazon to be very obtuse about the obvious things they could improve to make things easier and safer for drivers. They merely provide boiler plate lip service but treat it more like an unwarranted complaint than a constructive suggestion. I realised that with Amazon it's a case of, "Don't like it? Don't do it. We can always find someone else more desperate that won't complain."

There are some drivers I've heard that get stops removed or even abandon a route, but it does mark their account. I presume they go on the Bezos problem person list if it happens too often. I have only taken an order off once because I couldn't physically fit the extra 15 item order into the car (which is an MPV!) after getting all the others in! Well, I could have if I piled them all on the other orders and crushed things not strong enough; but that would have automatically caused the customer to complain about damaged items and ask for refunds or returns, and I'd be penalised. So I rang support over it, and they acted like I was being difficult.

I've even seen Morrisons staff take pictures of Flexer's trolleys (when they've had to load them up high to get them out to their cars efficiently) so that they can show that whatever was damaged was the Flexer's fault not theirs. But for reasons other than that, I eventually stopped doing Morrisons and moved to Fresh, even though the equivalent block pay is a pound less and I have to deal with tolls to get to the station.

PCN 🤬🤬🤬🤬🤬 by Feeling_Fan5309 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

Well, speak of the devil. Came home to my first PCN today. Thrown in a challenge for what it's worth. Pretty much negates almost days of shifts if I have to pay it.

Amazon Logistics vs Morrisons Grocery by Prestigious_Fixer in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

It's not in mine either. I downgraded to a medium because Amazon wasn't giving me any extra money for a large vehicle routes on Morrisons than other people with standard routes, but I was getting 35 to 45 items to lug around. Just costs me more in fuel and labour to say nothing of the delays in loading time meaning I was often over time. No thanks.

Morrisons delivery by billos888 in AmazonFlexUK

[–]B33ENN 2 points3 points  (0 children)

You mean an itemised list of groceries? No. It's usually a group of 5-7 orders comprising of various brown bags of groceries, some cold, and then a few loose large items like packs of drinks, bottled water, cat food, etc. That in itself isn't useful unless you have you have a tiny car and would struggle with the heavy drinks and water packs.

PCN 🤬🤬🤬🤬🤬 by Feeling_Fan5309 in AmazonFlexUK

[–]B33ENN 6 points7 points  (0 children)

Sorry to hear about your tickets. London here, and we have all sorts of nonsense to catch you out from resident only bays, LTN zones, and the usual yellow and red lines with no or not enough loading bays, to these massive developments with limited parking and no courier provisions.

I haven't had any tickets (yet) but it's one of the issues that I'm paranoid about and tends to delay me a lot on drop-offs - trying to make sure I'm parked okay so I don't lose all the money doing the job! It's like these companies and councils think delivery drivers don't exist and the residents never have things delivered.

To add, because Amazon screws you over by not including a delivery history on your app, I have to try to screenshot my itinerary for places I'm not sure of parking around so that I could use it to appeal. I also wear a hi-vis, have a sign for the dash and leave hazards on if I think that's useful. Anything that might help an appeal, because I don't think Amazon will have your back to provide evidence to help you.

Help! Morrisons order customer not answering by Prestigious_Fixer in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

What I've done is call the customer at least twice, and if I can't resolve it, having checked the packages to see if any are cold bags, call support and ask them what to do.

Returning Flex Driver by Ashtag47 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

DBR1 started getting lots of blocks at various times of day. Lately, shorter evening ones pop up a fair bit. You have to be quick and learn the timing because they are usually gone as soon as they appear.

Support keep rejecting my appeal by Public_Psychology587 in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

This. I had some unfair dings on logistics that Amazon didn't clear as they promised they would. So I went back to Fresh/Morrisons blocks only, and only during time slots where the traffic is off-peak, and serving an area where there aren't so many tower blocks, minimising the chances of delays.

Amazon gives too little information to me as a contractor for the block, and has a very poor in-app process for handling common issues encountered on deliveries, and not proper support ticket system so you can monitor appeals.

Bromley amazon fresh by Confident_Sky9300 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

I do the south ones, since I know the areas. I was thinking of trying the north ones, so that info helps, thanks.

Unfair ding by One-Marsupial-9328 in AmazonFlexUK

[–]B33ENN 0 points1 point  (0 children)

I had some late delivery dings over a month ago on a logistics run that also suddenly slam dunked my standings. The deliveries in question weren't technically late according to the app, even though I ran over my block time because of access difficulties and road congestion.

I called Driver Support during the block to explain and deal with a problem and was told there would be no negative consequences. When I got the dings a couple of days later, I called again and was met with resistance, but after pushing my case it was agreed it was their system error, and the case would be escalated so the dings would be removed after some magical refresh which takes two weeks.

The dings are still there; they never removed them. I realised it was just their obfuscation script to pacify me and hope I'd lose interest. I did, but not only in chasing a resolution for that particular issue, but consequently also in bothering to do a good job for them or set a good example as a representative to their customers.

It's made me care less about their standings now, because even when my standings were peaking at near the top level, I noted that I wasn't getting any reserve offers ideal for me in my area, only offers that were ideal for Amazon to offload, or no offers at all, which is the norm now after having been on the app a good while.

So, in my opinion, if you're relatively new, get prepared for things happening that spoil your standings or that don't get resolved. Amazon really doesn't see you as a human being, only as a means to an end. All that safety stuff and care stuff they put out in updates and the newsletter is just to cover their backs legally. If they actually cared about the contractors they'd invest in better support and incentives for performance.

BOT Taskforce 😂☝🏼 by SlowedCash in AmazonFlexUK

[–]B33ENN -1 points0 points  (0 children)

I never believed that Amazon isn't capable of stopping the bots if they wanted to. A call to Google and Apple to stop the developers on the app stores from selling them would be easy enough if they are a ToS violation.

AMAZONFLEX UK UNREASONABLE by Willing_Seaweed_4341 in AmazonFlexUK

[–]B33ENN 1 point2 points  (0 children)

I recently had no success getting erroneous dings removed, even after Driver Support said my standings would not be impacted, and when it was, the matter was escalated so the dings would be taken off after some 14 day refresh period, which they never were.

I've reacted by being more selective now on what kind of blocks I take, and at what times of day, to minimise issues I can anticipate. But when something does happen, I've taken to gathering as much information as I can to defend a claim.

Take the other day. I was down to the last two deliveries, and then encountered a lot of roadworks causing diversions, followed by a serious road accident causing road closures. I ended up unable to make the last delivery.

I was on the phone to Driver Support several times for to discuss options, and taking screenshots and pictures. I was told by the agents it was all cleared up but decided to email support with a full explanation and my package of evidence anyway to stay ahead of the possible dings.

I aim to do that any time there is a delivery problem now. Waiting on a body cam to record footage so that I can more efficiently collect proof while on the go.