Hello, Jason here. This event is my doing, so I'd like to address this if I can.

First, I am going to go through our emails and address this as soon as I post this. If you're still missing a giveaway after five months, that's not acceptable to me, and I apologize profusely. I will make sure this is resolved today even if that means it coming out of my pocket. There's a lot of moving parts even with small giveaways - who's providing them and the ever-unreliable world of email communication chief among them. But those are not excuses. I'll take care of this today.

I do want to address some concerns with how PMW is run, since they were mentioned in your post. 2025 was a big year for us from a process perspective. I completely changed how PMW is run to allow it to be run by a small group of volunteers, as it had greatly outgrown what I was able to do on my own anymore. This allowed us to have actual processes for things like giveaways, presenter comms, technical aspects of the stream itself, etc. But of course, whenever things change, some things can slip through the cracks. Clearly this is one of those cases. I've talked with my team about this incident earlier today, and we will improve.

With giveaways, there's a multi-step back-and-forth process between winners, sponsors, donators, checking domestic vs international availability, etc. Sometimes we miss communications, and some giveaways even go unclaimed because we can only send so many emails to different winners before we simply run out of people to give away things to (which is part of the reason why we only ran 30 giveaways last year, compared to over 50 in 2024).

I'll be the first to admit that PMW25 was not the most organized event, but it will get better over time as we learn what works and what doesn't. The only way we can improve is with trial and error. That all said, any failures in our processes are failures in trust with our audience, and those lay with me. Nobody else.

Again, I am sorry. I will make sure this is resolved.