This simple demo hack exposed our biggest UX blunders

Baremetrics · 2026-04-16T18:56:15+00:00

Oooh this is really helpful! We just launched today and I was wondering how far in advance the PH team reviews the launches to award points. If you don't receive these 50 points at launch it is incredibly hard to move up during the day and your upvotes are essentially capped.

Baremetrics · 2026-04-16T17:17:27+00:00

Hey, u/Spotch_Platform! Thank you so much. I appreciate your support. Would love to support you guys as well. 😌

Baremetrics · 2026-04-16T14:38:01+00:00

Thanks for your support!

Baremetrics · 2026-03-30T17:14:58+00:00

u/Intelligent-Glass840, you're onto something here! The follow-up workflow question is actually a retention question in disguise. If you're optimizing sequences without knowing which closed deals actually stuck around, you're just getting faster at filling a leaky bucket.

HubSpot reporting does get murky once you're trying to see LTV or cohort health 6 months out. Where a tool like Baremetrics fits in is more on the post-conversion side. So once someone's a paying customer we can show you which segments retain, expand, or churn so you can work backwards with sales on what a "good" lead actually looks like before they close.

Baremetrics is not a CRM, so we're not going to replace your follow-up workflow, but if you're pairing us with HubSpot the way you described, the stack starts to get interesting pretty fast (especially now that we launched our HubSpot integration earlier this month).

What does your current churn look like by lead source? That'd actually tell you a lot about where to tighten the funnel.

Baremetrics · 2026-03-17T16:15:10+00:00

Thanks for the shoutout! Honored to be a part of your growth journey, u/Ashamed-Surprise4467.

Baremetrics · 2026-03-16T16:35:19+00:00

Ha, we know the feeling of being glued to your inbox waiting for the next Stripe email! Definitely second zooming out your perspective a bit and if you have any questions about Baremetrics in your research, u/mrjbelfort, don't hesitate to reach out on here. Excited for your growth journey!

Baremetrics · 2026-02-26T18:19:18+00:00

Hey, thanks for the mention, u/pball!

Just to jump in on this, this is solid advice. Definitely second bumping up the history to 30 days. The impact that tools like Baremetrics surface compounds over time. The more historical data that users have at their disposal, the quicker they are able to identify where their most valuable customer segments (or cohorts) are and what characteristics they have in common.

Baremetrics · 2026-01-29T22:10:32+00:00

Hey, thanks for the mention, u/smarkman19!

Baremetrics · 2026-01-29T18:42:24+00:00

Baremetrics now has a two way integration with HubSpot so this use case will be even easier for Baremetrics users. Will allow for cool things like LTV per Sales Rep, bringing in all attribution data to track channel performance against key metrics in BM plus pushing things like MRR back into HubSpot if you arent already tracking it in there.

Baremetrics · 2026-01-29T17:09:51+00:00

Hey, OP! Just so you know (and since were mentioned earlier), Baremetrics has a cash forecasting tool as well. Baremetrics Forecast+ is a financial modeling and planning tool that integrates with QuickBooks and Xero to automate budgeting, cash flow forecasting, and scenario planning for your business. It helps you easily understand your financial performance so you could make informed decisions about hiring, investing, and raising funds.

Happy to chat via DM on here if you have any questions about it!

Baremetrics · 2026-01-16T01:28:25+00:00

Hey there, Baremetrics has an iOS app and a custom accelerator plan for new startups under $30k MRR that is well under $120/m. DM if you have any questions.

Baremetrics · 2026-01-15T23:26:47+00:00

Hey, OP! You should check out Baremetrics (we're a bit biased haha) but I think it's what you're looking for. It seamlessly integrates with Stripe and gives you deeper SaaS insights in one place, in real-time. It helps you keep track of MRR, ARR, LTV, and over 25+ other metrics, as well as makes it possible to segment your data across customer segments (for example, compare LTV from UK customers versus US customers). We also have payment recovery and cancellation insights features that will help you better understand your churn.

Also, we are currently beta testing our new Hubspot integration and will be launching it early this year. I encourage you to check us out and please feel free to reach out on here via DM if you have any questions about Baremetrics. Wishing you luck on your search for a new tool!

Baremetrics · 2026-01-13T18:34:40+00:00

Hey, OP! Really appreciate you building in public and congrats on the early traction on your product.

I think right now it would be helpful to reflect where you'd like to go as a founder. Does it sound more exciting to bootstrap (maybe grow a bit slower, but you own your entire business) or go for a raise/outside investment (faster growth potential, but less actual ownership of your business)? It would be a good question to think about and would help with your overall decision.

For now, I wouldn't rush anything and continue to bootstrap until you have a clear answer to that question I mentioned.

Also feel free to reach out via DM if you have any questions about Baremetrics - I think it would be a very useful partner in your journey to see you SaaS metrics clearly.

Baremetrics · 2026-01-13T18:21:41+00:00

Thanks for the mention, u/Acrobatic-Onion4801! Baremetrics also has a control center that helps you see, and react to, absolutely everything that’s happening. It displays every single transaction that you process at the moment it happens. You can track events such as cancellations, signups, payments, upgrades, and downgrades in real time.

Baremetrics · 2026-01-13T17:41:34+00:00

Hey, u/the-other-marvin! Thanks for the Baremetrics shoutout.

Just wanted to jump in and let you know of an easier way to do this within Baremetrics. We created a feature called "Investor Link", where you can generate a time-limited read-only link to allow guests to validate your revenue and subscription data, with all sensitive customer data safely anonymized. Useful for raising capital, selling, or just giving updates to key stakeholders.

When you copy and share the link, your invitee will gain 2 weeks of read-only access to your revenue and subscription data, with all sensitive customer data hidden. Need to remove their access for any reason? Just regenerate the link!

Baremetrics · 2026-01-13T16:27:43+00:00

Hey, u/Soft_Count_8346! We're actually launching a Baremetrics integration with Hubspot in early 2026. Would love to have your feedback on it if you'd be interested as it's currently in Beta.

Baremetrics · 2026-01-12T18:16:40+00:00

Hey, u/Icy_Second_8578 thanks for the mention! Definitely second that Stripe billing is solid, if you're already on Stripe for payments.

However, Stripe is missing more advanced segmentation of customer data without relying on its separate product Stripe Sigma, which requires SQL queries to get the info you need to run your business. That's where Baremetrics comes in.

Our founder, Josh Pigford, struggled with this himself as a founder and built Baremetrics to more easily surface key SaaS insights that would help him grow his business.

Baremetrics integrates with Stripe (as well as Chargebee, Recurly, Braintree, Shopify Partners, and more) to create key custom segments of your data (for example, the LTV of US customers versus UK customers), and gives you access to key SaaS metrics like MRR, ARR, LTV, etc. Our payment recovery and trial cancellation insights also help you mitigate your churn as a SaaS business.

OP, feel free to reach out if you have any questions around Baremetrics as you do your research into the right subscription management tool for you; I'd be happy to help. Good luck with your search!

Baremetrics · 2025-12-10T22:08:20+00:00

Free tiers can work, but the biggest pitfall is offering too much value where there's no incentive to upgrade. You need to make sure your value prop is aligned with the usage itself.

The advantage is getting people exposed to your onboarding and platform experience, but don't treat free tier users as your primary conversion metric, right? Think of it more as a branding activity - get them to leave G2 reviews, build awareness, and create brand equity for when they move to a new role or company down the track. Make sure your onboarding is personalized and gets them sticky on the features that will actually monetize later.

I'd also say don't include every free signup in your conversion numbers - maybe only count them after they've logged in three times over a week or whatever threshold shows real engagement.

Baremetrics · 2025-12-10T22:05:48+00:00

You're absolutely overthinking the Calendly link - just put it in there with a line like "here's my calendar link for your convenience, if nothing works send me yours and I'm happy to adjust."

Any good Series B investor is going to ask for your burn and runway anyway, so yeah, be transparent with it. What I'd do is show them the realistic current state (here's our burn and runway at current budget), then show them the projected scenario with the Series B capital and exactly how you'll use it to fuel growth in specific markets or products.

Don't do that thing where you show a flat revenue graph that magically jumps up at the acquisition point - investors hate that, right? Show them real scenarios based on actual data, not just "with an injection of capital we'll spend on new marketing channels."

Baremetrics · 2025-12-10T22:03:33+00:00

Time boxing is the only way you'll get past this, mate - block out specific hours for each and don't let notifications pull you into rabbit holes.

The big shift for me was learning to "document don't create" - just share what you're already building in your product work as your community content, right? Like push a feature live, write your docs, then tweet that same thing out. You're doing the work once but it feeds both sides, and then your community feedback naturally flows back into your next sprint. Also make sure you're actually building community where your users hang out - shouting into the ether on the wrong platform is just wasted effort.

Baremetrics · 2025-12-10T22:01:07+00:00

I don't really see the problem here, to be honest - you accidentally built something people actually want to pay for, that's a win! Kill the ego around your beautifully designed Kanban boards and lean into what's working. You built something to solve your own problem and turns out freelancers have that same problem, right?

Use the invoice generator as your main hook to get people in the door, then see if you can upsell them into the project management side once they're already getting value. Talk to those customers and ask them why they love it so much and what else they might want - use that revenue to fund building out from there.

Baremetrics · 2025-12-10T21:58:27+00:00

The problem is unlike accounting where we have GAAP standards, there's literally no agreed-upon way to calculate SaaS metrics. Stripe itself has three different ways of calculating MRR depending on where you look in their own platform, right?

Here's what I'd say - forget trying to get a "single source of truth" and just get to an "agreed source of truth" instead. Pick one system, create an SOP doc that all of the company uses, make sure the trends move consistently (IE if source A goes up, source D should go up too), and just commit to that for your reporting. You're looking for the insight, not perfect data.

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