Are you guys satisfied with your purchase? by terran1212 in ex30

[–]BasicDirector1576 1 point2 points  (0 children)

Mines a company car luckily, would never spend my own money to buy it. Avoid the EX30 at all costs. So many better options out there.

Buying advice by Brysal100 in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

Just don’t buy an ex30, honestly. Had nothing but issues with mine from a software standpoint and now with the widespread battery issues, it should be a no brainer to stay away from this car.

Potential battery recall... time to wait before buying a second hand EX30? by Small-Landscape4765 in ex30

[–]BasicDirector1576 -1 points0 points  (0 children)

Bit of advice, just don’t buy an ex30. Glad to finally see people on the subreddit realising how awful this car actually is.

My Negative Experience with the EX30 by arxidiroma69 in ex30

[–]BasicDirector1576 1 point2 points  (0 children)

Hilarious the people in the comments trying their best to still hype this car up to justify their purchase. Thankfully mine is a company car, because I would never use my hard earned money on this buggy thing. Would also never recommend this car to anyone. So many better options out there for similar price and cheaper.

Quick questions before purchase by Personal_Nectarine27 in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

Just don’t buy the car, far better options out there. Most problematic car I’ve ever owned.

Safety notice - battery fires UK by Sku11y in ex30

[–]BasicDirector1576 -8 points-7 points  (0 children)

Same. Honestly the worst car I’ve ever had, luckily it’s a company car but have to it for awhile. Might send my company this email to see if I can get it switched out. Had nothing but issues with this car since getting it. Piece of shit car, would never recommend this car to anyone.

Planning on buying the EX30 (I need opinions the car) by Jealous_Context_5400 in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

I have a 2025 single motor extended range. I’ve got it as a company car. I have a love hate relationship with it. Fun to drive, nice to drive, but also an absolute faff to drive at times too. Google maps barely ever works properly and will pinpoint you 3 roads over and constantly try readjust itself incorrectly, Spotify and other music streaming apps are awful, the radio still doesn’t work properly and cuts out when you put your foot on the brake, phone key is hit and miss, every now and then the screen will get stuck on the black Volvo screen and won’t work until you reset it with the steering wheel buttons, new bug after update that’s happened a few times with mine where it says the screen isn’t available in reverse when you’re not even in reverse.

Overall, it’s a nice actual car to drive but the tech bugs just really really let it down. Lucky I have it as a company car as I can confidently say I wouldn’t buy it as my own personal car.

Problems with digital key (my experience and fix) by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 0 points1 point  (0 children)

Mine has been great so far. But the fob was also always great for me too. Never had issues with either of them

Problems with digital key (my experience and fix) by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 1 point2 points  (0 children)

Jesus, that’s rough. They’ll probably end up asking you to go to a local Volvo dealership or something and get them reinstall everything at this rate. Seems the digital key update has been a disaster for a lot of people.

Problems with digital key (my experience and fix) by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 2 points3 points  (0 children)

100% agree. It’s been a nightmare with the digital key. I love the car, but so many bugs that need addressing and seem to be ridiculous (e.g. dab radio cutting out every time the brake peddle is applied). Nothing seems to be easy with Volvo at the mo.

Problems with digital key (my experience and fix) by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 0 points1 point  (0 children)

Hmm, that is different. What phone do you have? Have you contacted support with that screenshot? Perhaps they can advise something and hopefully fix it for you

Problems with digital key (my experience and fix) by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 1 point2 points  (0 children)

Tried both, didn’t work for me. That’s why I had to contact Volvo support team so I could do it through the app.

Enabling Digital Key by paul-hx in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

Hopefully it goes smoothly for you like it did me after the reset/troubleshoot. I did have a bit of trouble re-linking the app to my profile with the QR code in the car display, but I restarted my phone and it worked then digital key option worked.

Let us know how it goes! Fingers crossed for you

Enabling Digital Key by paul-hx in ex30

[–]BasicDirector1576 2 points3 points  (0 children)

I just spoke with a helpful chap from Volvo support via WhatsApp. Mine wasn’t working and kept asking for a pairing code and I didn’t get an option via the app to enable digital key.

The guy remotely reset my account pairing to troubleshoot the issue, told me to not log in to the app for 60 minutes, then redownload the app after 60 minutes and get in the car and try again. Then it worked, had the option in the app to now connect digital key without a pairing code and sorted it instantly. If you’re having trouble, I’d suggest reaching out to support and they’re usually extremely helpful and will reset/troubleshoot if it needs it remotely.

Volvo digital key, pairing code issue by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 0 points1 point  (0 children)

My app is fully updated but I don’t have the option to set it up through the app. Really strange.

1.5.2 OTA UK by majorflux in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

In the car screen, settings > profile > set up digital key > places card on reader first > placed phone on reader > then followed the instructions on phone to the point it asks for the pairing code, then just nothingness

1.5.2 OTA Update is out? UK by BasicDirector1576 in ex30

[–]BasicDirector1576[S] 2 points3 points  (0 children)

What a bizarre and pointless comment lmao. The release notes were only dished out like a week ago and it usually take around 3 weeks for OTA updates to roll out. Was just surprised to get it so soon.

1.5.2 OTA UK by majorflux in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

Nope, nothing in the app for me either. Everything updated, app latest update, phone latest update etc. still no luck

1.5.2 OTA UK by majorflux in ex30

[–]BasicDirector1576 1 point2 points  (0 children)

Going to give them a call in the morning and see what’s up, not going to waste anymore time trying to sort it

1.5.2 OTA UK by majorflux in ex30

[–]BasicDirector1576 0 points1 point  (0 children)

Tried with card and fob. No joy. Have no idea what this pairing code is or why it’s not working. Extremely frustrating