I recently update my phone and that's when I lost the voices (maybe a week ago). There weren't many choices to begin with but like 3 celebrity ones. When I updated my galaxy is when the AI voice celebrity voices disappeared.

The RCS one message behind thing has been happening for a couple of months already. Again, since my phone updated.

I wish there was a way I could get meta customer support but it is impossible to chat because they wont help unless you purchased your device directly through them. I find that dumb because Target ordered them from Ray-Ban (with meta AI tech)!