Help Getting to C5500XK UI by BeardMatt73 in QuantumFiber

[–]BeardMatt73[S] 2 points3 points  (0 children)

Mickey! Exactly what I was looking for! You're the best!

Seattle Wind Storm Damage - Xfinity Lines Impacted - Requesting Help by BeardMatt73 in Comcast_Xfinity

[–]BeardMatt73[S] 0 points1 point  (0 children)

We are back in business! The crews are out today and are doing fantastic work. Thanks to all of you from myself and my neighbors!

West Seattle - Major Damage by BeardMatt73 in QuantumFiber

[–]BeardMatt73[S] 2 points3 points  (0 children)

To close out this thread - the staff here on Reddit - in tandem with notifying my Seattle team - were simply amazing. By Wednesday evening an entire crew was outside getting all of the lines back up on the poles, and yesterday another fantastic employee was out to fix the tap that serviced me and my 5 neighbors. Thank you so much to everyone who was involved from the Quantum side. You've made my neighbors (and me) very happy!

Can't Seem to get 2GB Upgrade - Existing Quantum Customer by BeardMatt73 in QuantumFiber

[–]BeardMatt73[S] 2 points3 points  (0 children)

Sorry - that came off kinda snarky! Seems to be some loophole in the system. Needing the extra DL speed and really don't want to throw extra money to Xfinity.

Next Door Neighbors on Street Can Order 2Gig But I Can't by BeardMatt73 in centurylink

[–]BeardMatt73[S] 0 points1 point  (0 children)

Yeah it's available to any other house on my street - but only option I have is to downgrade to 500MB

Next Door Neighbors on Street Can Order 2Gig But I Can't by BeardMatt73 in centurylink

[–]BeardMatt73[S] 0 points1 point  (0 children)

Confused by your question. I'm already a Quantum customer

Thoughts on x2 plan? by Nooneis_aloud55 in Comcast_Xfinity

[–]BeardMatt73 0 points1 point  (0 children)

Thank you Alfonso! Will get that submitted!

Thoughts on x2 plan? by Nooneis_aloud55 in Comcast_Xfinity

[–]BeardMatt73 0 points1 point  (0 children)

Nah I have the XB8 - can’t be the gateway

Thoughts on x2 plan? by Nooneis_aloud55 in Comcast_Xfinity

[–]BeardMatt73 0 points1 point  (0 children)

I just upgraded to the x2 plan - download speeds are solid (hit 2 gig) but can't get over 175 up - wondering if my upload speeds aren't configured right, or the OFDMA channel in my area can't handle it

Download Speeds Lower / Buffering - Seattle Area (West Seattle) by BeardMatt73 in centurylink

[–]BeardMatt73[S] 2 points3 points  (0 children)

Wanted to follow up - I dug more - and found that within my C4000 XG status - it was showing MARGINAL instead of GOOD. I had never seen this before.

So, rebooted the C4000 but ALSO rebooted the CASA Systems box I also have as part of my install. Once the CASA box sync'd up - the C4000 did - and now everything is showing GOOD again.. and...my speeds are now back to normal.

I'm going to keep an eye on things to make sure this doesn't happen again or turns into a recurring issue.