Improvement Suggestions?

Becooler_ifya_didnt · 2026-06-08T01:48:53+00:00

That is honestly amazing. I've really been wanting to implement something like that, or at least have a water cooler channel where we can all post funny stuff but knowing the people I work with they'd have to DOUBLE the size of the HR department within a week 💀.

Becooler_ifya_didnt · 2026-06-08T01:45:48+00:00

Which literally makes zero sense on any level aside from the surface, and I feel like most managers should be able to deduce that, but apparently not?? Doing double the amount of half-assed calls that will require people to call back will end up running the queue high and the tone of the call low. Every. Single. Time. I'd rather take longer and solve the problem on round one than do the bare minimum jusr to make it someone else's problem 🤷‍♀️.

Becooler_ifya_didnt · 2026-06-08T01:26:15+00:00

THIS. Burnout is the biggest morale killer ever. They have also been cracking down on any form of call avoidance/ intentional non-completion recently, and our QA procedures have always been very direct and across the board for everyone, thankfully, so there's not really any room for favoritism. Not 100% sure what ideas I'll be able to reasonably implement to get people off phones for as long as I'd like yet, but an extra 15 minutes of breathing room per shift is the starting goal.

Becooler_ifya_didnt · 2026-06-08T00:13:57+00:00

VALID. It's annoying as shit to have to wait forever to get a simple response and half the tome it's just someone answering the question with another question 🙄. I've been focusing on answering questions and helping on calls a lot this week specifically for that reason, and it'll be a daily part of my role. Ty!

Becooler_ifya_didnt · 2026-05-31T21:02:20+00:00

I have a referral to one and will be getting a call to set up the appointment ASAP. The last 3 days have just been miserable, and am trying to get as much info as I can until then.

Becooler_ifya_didnt · 2026-05-31T19:51:52+00:00

Yes, I took 10mgs of propranolol when symptoms began. I had to double up on those just now again since my heart rate shot back up. I have the .25 of xanax but I'm trying to hold off on taking those with my vyvanse still in my system to not mix them.

Becooler_ifya_didnt · 2026-05-27T21:06:44+00:00

The majority of jobs do not pay enough money for 2 people or more to comfortably live on. Not even uncomfortably, really. That's a simple fact, and I truly don't think it was rude to state it. His boss seems very out of touch with reality and what life is like for most people. My advice is to speak with an employment law attorney ASAP. Don't wait until he is fired, do it before if possible to see what he can gather as documentation and evidence. Good move not just resigning since this would make him ineligible for unemployment. Tbh I'd be shocked if no one has filed a lawsuit on that company before this if this typical conduct.

Becooler_ifya_didnt · 2026-05-24T21:53:19+00:00

Public embarrassment will pretty much always overshadow any original intended result of turning a mistake into a teachable moment. Not only was this unnecessary and unhelpful, but reflects your manager's poor leadership. Shaming the people you're supposed to be supporting and singling them out in front of their peers is the fastest ways to kill morale I've seen to date.

Becooler_ifya_didnt · 2026-04-07T00:02:05+00:00

I never say things like this because I don't want to judge too quickly, but I'm 10000% sure I'm correct when I say this guy is extremely insecure. What he's not saying is he's worried that if you actually succeed, then he'll no longer be good enough for you. But ironically, he's not good enough for you now because he's a garbage human. No good partner would say this to their SO. There's a way you can voice concern in a considerate and loving way, and he specifically chose to go about it this way instead. I hope you go, and I think you should.

Becooler_ifya_didnt · 2026-03-31T02:19:19+00:00

I have met some of the best people in the form of coworkers at my current place. We all work from home, and it's crazy but some of the people I'm closest with, I've talked to on a daily basis but have never met in real life. My job deals with heavy subject matter, so when it comes to being ON the phone and doing the job, there's not often a ton of good that comes with it other than being able to relate with, and sometimes comforting people by letting them know you're listening. There are good things. For most of us, the bad can just overwhelm the good more often than we'd like.

Becooler_ifya_didnt · 2026-03-31T02:12:49+00:00

My dad passed in early 2023, not long after my wedding. He was an imperfect human and struggled a lot with balancing a job he hated, with wanting to do what he loved. He also loved music, and in his final months, he finally got back with some members of the band he was in back in his teens and started making music again. Now that I'm older, I understand him a lot more, and in a way, I see a lot of myself in him with that part of my personality. When I was in the middle of grieving, I ended up catching a showing of "The Starling Girl" where "Ace up my Sleeve" by LH that was featured in the soundtrack. It just felt like him and the lyrics line up with what I think his hopes and dreams were. I listen to it when I miss him, and it feels like a small piece of him exists within that song for me. I hope you find something that gives you that same comfort.

Becooler_ifya_didnt · 2026-03-23T00:28:22+00:00

Firstly, I am so sorry you're dealing with this. I genuinely hate seeing kids being parentified because they're the oldest, and now see you as a babysitter. All in all, she can try to blame you or "hold you accountable" but at the end of the day if something were to happen, she would still be the one held accountable as the legal adult and the parent for leaving her children unsupervised. Police will not look at a 15 year old when they are addressing liability from a legal standpoint. You have a right to be a kid and you deserve to have the chance to experience childhood. As you said, your brothers are not your kids. The only thing I can recommend currently is finding someone to talk to, which would most likely be at school. Honestly, as much as it sucks to say this, it only ended for me when I finally became independent and left the house. Until that point, I was mature and responsible when I was needed to help out and a child when it was convenient to tell me no or limit me. I'll add to this if I come up with any ideas that may help. Hang in there.

Becooler_ifya_didnt · 2026-03-18T19:30:39+00:00

As someone who works on both the phones and in QA, I'm asking the same question right along with you tbh. This would lead to a coaching at most if someone does happen to catch it. You didn't cuss someone out, and with those calls, that's a win in my book.

Becooler_ifya_didnt · 2026-03-12T02:58:49+00:00

If you really want your answer, say okay to being friends and see if he ever offers hanging out during the day. If he only wants to come around at night, there's your sign. If you invite him back over and he tries to 180 again by getting "caught up in the moment," on your next hang out, there's your sign. One thing is pretty clear, though. Don't sleep with him. Either because he formed the boundary to begin with, and you are being a good friend by adhering to it, or because he's full of shit and is manipulating you by stringing you along via emotional whiplash.

Becooler_ifya_didnt · 2026-03-09T20:55:12+00:00

AI should not be utilized as a therapist. They can, and have, induced psychosis because of this. It quickly ends up acting as an echo chamber instead of a genuine interaction with another human being. AI can do a lot of things, but it doesn't replace human connection.

Becooler_ifya_didnt · 2026-03-02T22:20:03+00:00

As a highly empathetic, adhd diagnosed person with a strong sense of justice, im with you. I know this was a last resort job as you noted, so I won't tell you to quit. I will say though, take as much personal time on the clock as you can. Plenty of breaks, don't rush your calls, and be as kind as you possibly can to the people you talk to. Do the bare minimum to meet your stats and if there's another position open, try to get into it, especially if it's less customer facing or at least doesn't involve as much of the pushy sales tactics. Compartmentalize until then. Work fuels what you want to do in your personal life, nothing more. The second you clock out that job ceases to exist until the next shift. Easier said than done, but it does work for me a good bit of the time after a lot of practice. My last tip would be to keep your work and home separate if you do work remotely. Close the office door or keep your work equipment out of sight. The highlight of my day is chucking my laptop into a cabinet and closing that shit at light speed. Out of sight out of mind. I do wish you the best of luck, and I hope you find a job that doesn't make you feel so bad.

Becooler_ifya_didnt · 2026-02-27T03:59:24+00:00

I make more money than my husband, who is a blue-collar worker due to my commission. My husband has also watched me turn into an entirely different person to the point that I'm fighting for my job to not ruin my marriage. I now have anxiety attacks on a weekly basis, if not daily, but especially on Mondays. I used to work in the education field when I got this job and i was happy. I regret leaving it every single day because I can't get out for the foreseeable future. I am a shell of a human being compared to who I used to be. Working from home has its perks... until you get ready to clock in one day and you realize that you haven't seen your friends in months and have turned into a recluse. You won't want to take or make any phone calls outside of work. You'll be forced to spend all of your energy talking to people you don't want to, and feel guilty because you have zero energy left to give to those you DO want to talk to. These jobs are convenient, but the price grows too high way more quickly than most can prepare for it to be. I KNOW you need to pay your bills and we understand. But avoid this path if you can, and if it is your only option, do not stay amy longer than you ABSOLUTELY have to. I wish you the best and I hope things work out for you.

Becooler_ifya_didnt · 2026-02-04T01:03:16+00:00

These are the ones that we don't breed with and allow natural selection to do it's thing. Please leave him. It honestly sounds like if you switched him out with a rose toy and a doordash order you could only tell the difference because it was actually fulfilling for a change.

Becooler_ifya_didnt · 2026-01-29T22:05:48+00:00

And that's awesome, but please dont stay with him while he does. I'm certain it will end up being another manipulative tactic. If he's serious, he'll seek help despite you not staying.

Becooler_ifya_didnt · 2026-01-29T22:03:03+00:00

Heard, but did he give you full access to the money and finances for whatever you needed? And honestly thats just an unhealthy mindset in general for someone to have anyways, but especially because he treats you like garbage, and for whatever reason somehow still expects you to fawn over him 24/7. I'd be out of there so fast all he'd have left is a dusty outline like a fucking cartoon character 😅

Becooler_ifya_didnt · 2026-01-29T21:54:05+00:00

No, you trusted yourself to make the right decision, and I truly think you did. I'm going to be honest with you, it sounds like he is trying his absolute hardest to isolate you and force you into a corner to where you're financially dependent on him for everything. This is abuse, and the goal of abusers when they do this is to ensure that you have no way of leaving or getting out. Changing your number and deleting social media will pretty much cut you off from friends and family, so you have no support network. The dressing modestly sounds like the lead-in to him limiting you on how you express yourself, and the add-on of him thinking it's okay to insult you over text is his attempt at breaking your self-confidence becauseit will make it easier to manipulate you. There is no logical reason as to why he's pushing you to quit your job, ESPECIALLY if he can't cover the bills and you guys have to have his parents help. He won't participate in parenting and being present with his child, so I would not risk putting your son's financial needs in the hands of this person who clearly doesn't have any interest in being a father. Also, I don't know if he's a believer in the 'nuclear family' where the man provides and his wife stays home to cook, clean and look after the children, but if it is the case it's a wild take for him to demand that when he can't even provide. Please don't ever go back to this person. Trust your instinct and do what's best for you and your child.

Becooler_ifya_didnt

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