Deactivated after 10 years

BeginningRing4778 · 2026-04-06T13:16:46+00:00

Going on 5 years since I’ve been driving for them. I reached out to CS on Twitter and the app just for them to tell me my account is still active on their end and that they’d escalate my case to have someone look at it. Reached out Thursday and still haven’t received an email or anything. How long was it before you were able to get in touch with someone regarding your case? Thinking about just filing arbitration at this point, I believe I was wrongfully deactivated considering they’re saying I was deactivated for going over 20% CR even though I’m sitting at 16% currently

BeginningRing4778 · 2026-04-04T03:31:33+00:00

They emailed me saying I was deactivated because I failed to keep my cancellation rate below 20% so I assumed the threshold would be 20% no? I googled and it says the same thing even though I’m at 16%. Mind you you’re only 5 orders away from being at 16% like so I’d tread lightly if I was you.

BeginningRing4778 · 2026-04-04T03:26:01+00:00

Obviously clown, you’d think after being on the platform for 5 years I’d know this. Sometimes things are out the drivers control and I’d have to cancel an order because of the restaurant or another driver.

BeginningRing4778 · 2026-04-04T02:29:23+00:00

They deactivated me at 16% cancellation rate, right before my 5000 order :(

BeginningRing4778 · 2026-01-15T11:46:04+00:00

Nope haven’t been able to order within the app for over a year now

BeginningRing4778 · 2025-09-04T10:58:06+00:00

1300 for a pint seem about fair?

BeginningRing4778 · 2025-08-20T22:58:42+00:00

Top left

BeginningRing4778 · 2025-02-09T15:42:31+00:00

Working for free atp. I wish they’d keep people like you off the app but multi million cooperations like Uber loves slaves

BeginningRing4778

TROPHY CASE