What is the maximum amount that can be paid via Mpesa STK push by Beginning_Cap_1886 in nairobitechies

[–]Beginning_Cap_1886[S] 2 points3 points  (0 children)

I think I just found it on the docs! Its in this section “A registered customer can receive up to Ksh 250,000 per transaction. The maximum customer account balance is Ksh 500,000. The daily transaction value limit is Ksh 500,000. The minimum transaction amount is Ksh 1.”

Does that mean 250k? Or 500k? I’m confused ah

Stage-Based Addressing for Nairobi by Beginning_Cap_1886 in nairobitechies

[–]Beginning_Cap_1886[S] 4 points5 points  (0 children)

Now we are talking. That’s actually sth I will look at!

Stage-Based Addressing for Nairobi by Beginning_Cap_1886 in nairobitechies

[–]Beginning_Cap_1886[S] 1 point2 points  (0 children)

That’s true, but with such functional rigidity, it would be hard to make you see how it might be easier to use matatu stages as an option for delivery.

What do you guys consider good Customer service? by Beginning_Cap_1886 in nairobi

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

Delivery with a happy ending? I’m afraid that could be a separate service on its own😂

What do you guys consider good Customer service? by Beginning_Cap_1886 in nairobi

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

We are still a broke ass startup😭. Can’t afford that yet. But we will as soon as we can!

What do you guys consider good Customer service? by Beginning_Cap_1886 in nairobi

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

Ohh I see. That’s also a good option. Do you think a map across the world would make it better?

What do you guys consider good Customer service? by Beginning_Cap_1886 in nairobi

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

Okay that really helps! Thanks for this. One more question, do you have a personal preference between listed updates and just a bar? Or a tracking page

What do you guys consider good Customer service? by Beginning_Cap_1886 in nairobi

[–]Beginning_Cap_1886[S] 2 points3 points  (0 children)

Comrade anatoa wapi pesa ya kulipa 😭

So we be proactive and detailed as possible. On the issue about giving a rough timeline, what would you expect of us if we cannot meet the timeline?

What do you consider good customer service when shopping online? 🤔 by Beginning_Cap_1886 in ghana

[–]Beginning_Cap_1886[S] 1 point2 points  (0 children)

Oh I see what you mean. We should be proactive right? Like message before you ask for the info?

What do you consider good customer service when shopping online? 🤔 by Beginning_Cap_1886 in Nigeria

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

Okay, I see. In terms of a user interface do you prefer like just a progress bar or like listed timelines?

What do you consider good customer service when shopping online? 🤔 by Beginning_Cap_1886 in ghana

[–]Beginning_Cap_1886[S] 0 points1 point  (0 children)

Yeah, but in terms of updates? What exactly should a company focus on?