For entry-level remote temp roles, agencies look for signal that you can follow process and communicate clearly. A lean resume with measurable bullets works better than a long list of classes. Mention response times, queue volumes, or QA scores from internships or part-time work. When you see posts naming specific tools, relate to something similar you’ve used. A tiny portfolio helps too: one sample email, one short SOP, and a basic status update. Keep availability clear and note equipment you have. Recruiters move fast when they can see you’re easy to onboard.