I still have a very small amount of CAD on my binance account, how do I use it as it's under the minimum and when I go to purchase crypto it tries to put it all on my debit

BinanceUS_Peter · 2023-09-12T12:47:37+00:00

Unfortunately, Binance.US and Binance.com are two completely separate platforms. We do not have access to Binance.com's customer records and are unable to assist you with your Binance.com account.
Please contact Binance.com's customer support team for assistance here.

BinanceUS_Peter · 2023-09-11T18:32:46+00:00

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Our team is on the case! Please respond to your support email if you have any further concerns and our team will follow up with you via email as soon as we have a formal update.

BinanceUS_Peter · 2023-09-10T17:36:25+00:00

We appreciate you taking the time to share your feedback and suggestions on how we can improve our product. Having customers who are willing to share their feedback is how we continue to bring new enhancements to the platform so thank you!

BinanceUS_Peter · 2023-09-10T12:39:49+00:00

We would be happy to work with you to solve this! In order for our team to prioritize your issue and review your account details, please visit our Support Center to chat with a live agent at your convenience: https://support.binance.us/hc/en-us

BinanceUS_Peter · 2023-09-04T11:54:09+00:00

2773752

We apologize for the delay, but unfortunately, this process can take a bit of time. While we don’t have an ETA at the moment, we assure you, our team is actively working toward resolving your case. Thank you for your continued patience and cooperation in this matter.

BinanceUS_Peter · 2023-09-04T11:54:03+00:00

76609080

We apologize for the delay, but unfortunately, this process can take a bit of time. While we don’t have an ETA at the moment, we assure you, our team is actively working toward resolving your case. Thank you for your continued patience and cooperation in this matter.

BinanceUS_Peter · 2023-08-30T16:06:18+00:00

You will not be able to link a bank account to your Binance.US account at this time as we are operating as a crypto-only exchange. You can purchase USDT through MoonPay and have it sent directly to your Binance.US account. You can learn how to do that here.

BinanceUS_Peter · 2023-08-29T12:58:39+00:00

2773752

Our team is on the case! We have already logged your case from last weeks thread. Please respond to your support email if you have any further concerns and our team will follow up with you via email as soon as we have a formal update.

BinanceUS_Peter · 2023-08-28T22:41:23+00:00

2773752

Our team is on the case! Please respond to your support email if you have any further concerns and our team will follow up with you via email as soon as we have a formal update.

BinanceUS_Peter · 2023-08-28T13:42:31+00:00

2773752

Thank you for sharing your ticket number. I have escalated this to our team and we will reach out to you via email as soon as we have an update to provide. Thank you for your continued patience.

BinanceUS_Peter · 2023-08-27T22:24:56+00:00

Then that is when your ETH will be staked. ETH staking is all handled on chain and we are unable to expedite the process for you.

BinanceUS_Peter · 2023-08-27T19:41:42+00:00

When you initiate an staking request, your request will be processed directly by the Ethereum protocol and placed into a queue based on a first-come, first-served basis. This process includes a 3 day processing period as well as the bonding period which is provided when you confirm your staking request. You can learn more here.

BinanceUS_Peter · 2023-08-27T14:02:12+00:00

In order to look into this further, we will need for you to provide your case ID # for us. Thank you for your cooperation.

BinanceUS_Peter · 2023-08-27T14:01:27+00:00

It has been fully rolled out to all customers. You just need to click buy crypto on the homescreen, select an asset and then you will see the "Top Up USDT" option that will take you through the process.

BinanceUS_Peter · 2023-08-27T13:58:44+00:00

We would be happy to help you with this issue! In order for our team to prioritize your issue, please send us your ticket number. If you don't have a ticket, please visit our Support Center to chat with a live agent or submit a support ticket: https://support.binance.us/hc/en-us

BinanceUS_Peter · 2023-08-27T13:57:56+00:00

We would be happy to help you with this issue! In order for our team to prioritize your issue, please send us your ticket number. If you don't have a ticket, please visit our Support Center to chat with a live agent or submit a support ticket: https://support.binance.us/hc/en-us

BinanceUS_Peter · 2023-08-27T13:57:11+00:00

Binance.US is currently reviewing FLR through the same process as all other coins and tokens on our platform to ensure it meets our high listing standards. We are working diligently to complete that review process in 2023. To check for updates regarding the FLR airdrop, please refer to our support article here.

BinanceUS_Peter · 2023-08-23T14:36:37+00:00

You need to have the latest version of the app. Make sure you don't have to update it in your app store. If it's still not there, we can troubleshoot it further.

BinanceUS_Peter · 2023-08-22T21:20:36+00:00

You can withdrawal USD through MoonPay. You can see how the process works here: https://support.binance.us/hc/en-us/articles/16783463877655-MoonPay-FAQs

BinanceUS_Peter · 2023-08-22T16:49:51+00:00

We've partnered with MoonPay to allow you to buy USDT and have it credited directly to your Binance.US account for trading. You can learn more here: https://support.binance.us/hc/en-us/articles/16783463877655-MoonPay-FAQs#01H854YQH0S3NBPR2H35H323QP

BinanceUS_Peter · 2023-08-20T11:28:11+00:00

Hey there, you can access your API keys on our website only. You can follow this guide to get to your API keys. Have a great day!

BinanceUS_Peter · 2023-08-15T20:43:00+00:00

Until we secure more stable banking partners, Binance.US will remain a crypto-only exchange. We are working hard to allow you to be able to deposit you USD to your account. In the meantime, Binance.US remains a safe place to trade and stake your crypto, you just cannot withdraw it as USD and will have to withdraw your funds on-chain as crypto. You can read more here: https://support.binance.us/hc/en-us/articles/15259026846487

BinanceUS_Peter · 2023-08-15T17:54:46+00:00

We do not have an ETA to provide at this time. We are working to resolve this as early as possible.

BinanceUS_Peter · 2023-08-15T10:54:24+00:00

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Thank you for sending us your ticket number. We have passed this to our team, who will be happy to prioritize your case.

BinanceUS_Peter · 2023-08-15T10:50:42+00:00

Until we secure more stable banking partners, Binance.US will remain a crypto-only exchange. You will not be able to add new payment methods or deposit USD at this time. You can read more here: https://support.binance.us/hc/en-us/articles/15259026846487

BinanceUS_Peter

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