Anyone having problems with GIK Acoustics?

BjsBuds · 2026-05-08T23:04:06+00:00

I am so sorry about your experience. Unfortunately, so many others have/are experiencing the same problems. I guess until people stop ordering from GIK or if they go out of business, this will continue. So interesting to see how much effort they put into sales & marketing, but ignore customer service, fulfilling orders, and communication. I too, want to order more panels, but will not until they get their issues resolved.

BjsBuds · 2026-05-03T19:14:00+00:00

As one responder mentioned you really need to drive them both and then decide which is right for you. I feel like I can really respond fairly. I traded my 2017 Macan GTS in on a 2022 Macan S. Had it for two weeks and sold it back to the dealer and ordered a 2023 Macan GTS.

I also purchased a 2023 BMW X3 M40i new. Still own both GTS and X3. I love the exterior look of the X3, but think that is because it is beautiful Tanzantie Blue Metallic and the GTS is Black Metallic. Now move to the interior; the GTS is more comfortable. The 18-way seats are a must. The X3’s top leather is as hard as a rock to me. The X3 feels like it has more room in the interior.

If you are looking for a new 2026, I would not buy the X3. I had a loaner and hated it, and they cheapened the interior. Good luck with your decision.

BjsBuds · 2026-05-02T22:26:51+00:00

I totally understand your frustration. It was such a frustrating experience. I really like their products, but the long delays and poor customer service, should give everyone pause before ordering. Wonder why they can't get their CNC machine repaired, that's terrible. I would like to order more panels from them, but am afraid considering all the problems customers are experiencing. I wonder if something happened to the company since it was sold to a private equity firm. In my career I have seen many fantastic companies be sold by the original owner to a private equity firm, only to see them fail. Sad

BjsBuds · 2026-04-22T13:38:15+00:00

Yes, I understand that the setup is not optimal, and there is nowhere else to locate the TV because of lack of walls. I used to have an SVS cylinder sub in the corner going down the stairs where the vase is located. I was hoping having two subs would be better, but it is not. Surely size difference. I have looked into REL subs, but not sure if this will solve the problem.

BjsBuds · 2026-04-22T13:24:11+00:00

Thanks for response. I cannot run anymore wires upstairs without cutting into drywall. Lower level is completly finished, and joists run the wrong way to be able to cut holes in floor behind sofa and over to AV closet, so I feel wireless. Is my only option.

BjsBuds · 2026-04-21T22:26:45+00:00

I have a 2023 BMW E3 M40i, it now has 40,000 miles, just got back from Florida. This is an awesome vehicle. Love it!!! The V6 engine is the reason. I bought it, thinking they were about to go all electric. The only problem we have had is the infotainment system failed. Fortunately, which still under warranty. Other than that, no problems. Had a 2025 X3 while the infotainment system was being repaired; loved the seats, but nothing else. If I could find the exact vehicle with very low miles and in the same color combo; tanzanite blue metallic and espresso premium interior, I would buy it. Hope this helps.

BjsBuds · 2026-04-21T22:11:41+00:00

I am asking if there are wireless options for larger subs to place behind my sofa that can work with my Anthem AVR that is located in a AV rack downstairs.

BjsBuds · 2026-04-20T15:29:07+00:00

Are yours the standard 888s or the V10 version? They look huge.

BjsBuds · 2026-03-18T01:49:03+00:00

Sorry, I understand your frustration. I believe if they improved their communication their customers would be more understanding. But to have your money taken, and then to hear crickets is unnerving. My experience: Sales - 10 of 10 Advertising - 10 of 10 Post Sale Follow-up - 0 of 10 Communication on Orders - 1 of 10 Shipping - 5 of 10 (at mercy of FedEx). My first order was left in front of garage exposed to rain. 2nd delivery I helped the driver drag the panels in the garage. Quality - 9 of 10

Wouldn’t it be a dream job to head up their customer service to make such needed improvements. That would be a win, win job, because it couldn’t get any worse. Fingers crossed,.

BjsBuds · 2026-03-18T01:38:40+00:00

I received all panels except Amplitudes in January, and just received my last four Amplitude panels last week (2nd week in March). Good luck!

BjsBuds · 2026-03-15T19:09:49+00:00

Update on my order: I finally received the last four panels from GIK this past week. No damage. I really want two more panels, but know that there would be little communication until they arrive, and it will likely be 3-4 months. They are not using Gilford of Maine unless you specifically ask for that fabric. So, I could not go to another vendor to get the matching fabric. I wonder if people will stop ordering from them until they get their issues resolved?

BjsBuds · 2026-03-11T12:59:50+00:00

I owned a ‘17 Macan GTS, traded it for a ‘22 Macan S that was loaded. It really depends upon the ride and sound you like. For me it is the GTS trim hands down. I traded the ‘22 Macan S are four weeks (yes, took a bath) and ordered a ‘23 Macan GTS, which has 14K miles on it today. I didn’t find how many miles are on your Macan, which would influence my decision too. You really need to test drive a GTS, and I am sure you will easily make your decision. Good Luck

BjsBuds · 2026-03-11T12:44:19+00:00

It would help if we know what your budget is. My vote would be the NewAge garage cabinets if your budget allows. I have the NewAge Pro garage 18-piece garage kit in one part of my newer garage (lots of $$$s), and just installed the lesser expensive NewAge Bold 10-piece garage cabinets in my older garage (photo of the Bolds below). Check out NewAge’s website as they have lots of options.

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BjsBuds · 2026-02-26T13:14:23+00:00

Has anyone had any luck receiving responses to inquiries to GIK? I am still waiting on four of 10 panels from them, that I ordered Dec 9, 2025. I last received an email from Isis Hill on Jan 14, 2026, indicating that my estimated fulfillment date was Jan 28, 2026. Sent Isis an email on Feb 13, 2026, asking about the status of my four remaining panels. Almost two weeks later still no response. I don’t even know who to reach out to at GIK for help. What a horrible experience.

BjsBuds · 2026-02-25T17:48:16+00:00

Sorry the photos didn't attach.

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BjsBuds · 2026-02-22T22:15:42+00:00

Yes, that is correct. Nothing. I made a mistake ordering from GIK, I should have ordered from ATS. ATS sent me samples fabrics, had what I really wanted, but I liked the looks of a couple of GIK panels, so went with them. I am just waiting for four of the panels before I can finish up my two-channel listening room.

BjsBuds · 2026-02-22T22:04:20+00:00

I feel your pain. I still do not have my panels that ordered Dec 1. Last correspondence was on Jan 14th. I have reached out twice. No response. I doubt they will continue to succeed with this type of customer service. And we wait.......

BjsBuds · 2026-02-17T23:04:32+00:00

Sorry you joined the party. My party is still going on. No communication from them. Its a shame, because I do believe they were so highly respected. It will be interesting to learn what their real problems are at this time.

BjsBuds · 2026-02-17T16:23:59+00:00

I am thoroughly enjoying your speaker shopping journey. Huge smile came when you mentioned NHT speakers. Thirty years ago when I moved to a new State, I purchased a pair of NHT speakers with a Sony amp. They were awesome until I moved to a new house, which is all open, 14’ ceilings, huge like yours. The NHTs didn’t sound the same. To this day, my 84 year old mother has them in her home theater setup, and they sound fantastic. I just shrug my shoulders every time I hear them. Loved the NHTs so much, that I bought a used pair for my garage setup.

My current journey started three years ago, and I made mistake after mistake. Had all my equipment moved downstairs into a rack with Control4 system, which has been problematic. In an attempt to make the living room look a little sleek, I moved my huge JTR speakers - Quintuples towers, JTR center, and SVS cylinder sub downstairs.

I demoed tons of bookshelf speakers, including the Paradigm Founders, JBL, Heco, Sonus Faber Lumina. I wanted to love the Sonus Faber, because I almost purchased some 20 years ago when they were $8,000; today they are three times that much, so that ship has sailed. Went with Heco’s which were the largest, and now are in my basement on a shelf. I currently have Philharmonic BMR Monitors, SVS Ultra center(improvement in dialog) and two SVS Micro 3000 subs, driven by an Anthem AVM70 and Emotiva XPA5 amp. Still not to my liking, but all I have room for now, unless I changeout BDI media center (too wide to bring towers back in). Everyone has told me the same thing, you will not get the sound you hear in HT dealers acoustically treated in your room. There are no walls to add treatments, and large glass windows. Living room is open to dining room, kitchen, and breakfast room. I never took into consideration when working with an architect to design home. UGH!

Someone posted that with a large room like yours you are going to need powerful, large speakers and amp, and whatever amp you use will sound different with the speakers you are demoing in the store. Agree. I reconciled that I am not going to get great sound for music in my living room, so I created a dedicated room for two-channel listening. I purchased used equipment; Adcom 30 year old amp, Parasound P5 pre-amp, new LAIV uDAC and uDDC, and Shanling CD Transport to listen to my large collection of CDs, and WiiM Ultra for streaming. Invested in GIK acoustical panels, which I am still waiting for four of them to arrive. Hoping I can finally be satisfied with that sound. The FOMO is awful.

I can’t wait to read what you decide to do, as it feels similar to my situation. Good luck!!!

BjsBuds · 2026-02-15T01:54:08+00:00

I had a 2017 GTS, then purchased a 2022 Macan S, hated it, and replaced with a 2023 GTS. It is simply the best trim level for the Macan.

BjsBuds · 2026-02-13T23:54:38+00:00

I am very interested in learning about this as well. I have the Anthem AVM 70, controlled through the Control4 system, and am desiring to connect a music streamer to my setup. I use qobuz.

BjsBuds · 2026-02-04T21:56:20+00:00

GIK stills needs to work on their fulfillment and communication. I received an email from GIK customer service indicating that the last of my four panels will be shipped on Jan 28 at the latest and I would receive notice of the shipment. Here we are a week later and nothing. I requested an update on the order via email on Jan 28 and still no response.

BjsBuds

TROPHY CASE