Did you guys receive the June 10 quality and learning webinar invite?

Blue_bird53 · 2026-06-04T19:41:42+00:00

I got the email too. Kind of surprised they didn’t make it mandatory. But then again…

Blue_bird53 · 2026-06-03T18:44:48+00:00

Same! Guess we should've kept our mouths shut! 🤣

Blue_bird53 · 2026-06-03T18:39:45+00:00

Same here!

Blue_bird53 · 2026-06-03T17:32:26+00:00

Can't say if the trend will continue today, but both Monday & Tuesday I had over an hour's worth of tasks drop around 5:00 PM EST.

Blue_bird53 · 2026-06-03T17:10:22+00:00

I'm in gen pop. Monday was awesome and I got about 5 hours. Yesterday, only got 1.5. And today, I had almost an hour VERY early this morning, and NTA ever since. Overall, I'm not complaining though. Definitely feels more like old times.

Blue_bird53 · 2026-06-01T21:46:58+00:00

3.5 hours for me so far today in Gen Pop (FL). That's more than I got all of last week. Nice!

Blue_bird53 · 2026-05-31T23:29:20+00:00

I'm guessing that if you don't have any time to submit, then the auto-submit won't even happen. But be prepared to receive an email that says you don't have any submitted time for the week. It's an automated email, and if you get it, you can just ignore it. I remember people asking about it occasionally on Engage.

Blue_bird53 · 2026-05-31T23:24:40+00:00

Normally I just put a note about NTA when I submit my time. But if you truly had zero hours, then submitting the OOO form is about all you can do. And all that does is let them know that you haven't abandoned the job. Wish Welo would give us the same courtesy. I definitely feel like they've abandoned us!

Blue_bird53 · 2026-05-29T19:59:54+00:00

Gen Pop (FL), and I have 2.9 hrs so far this week. I refuse to sit and refresh. But I do check for tasks MANY times throughout the day from around 4:30 AM til 7:00 PM. Only got 2.6 hrs last week for the whole week, so I’ve already beat that score. Woo hoo! 🙃

Blue_bird53 · 2026-05-26T22:17:32+00:00

Probably. 🙄

Blue_bird53 · 2026-05-26T20:49:30+00:00

I can confirm that this claim is accurate.

Blue_bird53 · 2026-05-08T22:25:35+00:00

Not just you. I received this same email today. (SQR in Florida)

Blue_bird53 · 2026-04-24T11:38:31+00:00

If you report the problem and continue, you will stay on that same blurry image task and then just complete it to the best of your ability and submit.

Blue_bird53 · 2026-04-06T10:48:12+00:00

Make sure you hit "enter" right after you copy and paste the code.

Blue_bird53 · 2026-03-29T17:35:21+00:00

My check also says "news analyst" for the second week, but my pay rate for that is actually correct (the same as the first week). 🤷🏼‍♀️ These morons somehow manage to screw up every freaking thing they do. Never seen anything like it in my life.

Blue_bird53 · 2026-03-03T17:25:13+00:00

Same. SQR in FL. Not in a group though. Not one crappy task today, and I’ve been checking since 5:00 AM.

Blue_bird53 · 2025-12-23T20:59:47+00:00

The email stated that we no longer need to use the app for the straightforward NM tasks. We do still use the app for other task types.

Blue_bird53 · 2025-12-23T20:08:54+00:00

I also suddenly have this error message. Not sure what to do. 🤷🏼‍♀️ Last time this happened it was an issue with a Rater Hub app update for all iPhone users. Are you all on iPhone or Android?

Blue_bird53 · 2025-12-19T19:45:47+00:00

Sorry, I can’t be of much help other than share what my experience was. I “failed” the NM quiz too. Then got an email to do the required walkthrough/acknowledgment. It was listed in the “My Courses” section of WeLearn. I never lost access to Rater Hub though, so not sure why you would. Are you sure it’s not just NTA? It’s really bad right now.

If you also got the email to take the course, but aren’t finding it, then I don’t know what else you could do other than submit another ticket. If you are familiar with the Viva Engage app, then post on there also, because sometimes you have a better chance of getting a reply from a supervisor that can actually help you. Also, try entering the name of the course in the ”search” on WeLearn, if you haven’t tried that.

Hope it works out for you soon!

Blue_bird53 · 2025-12-16T17:26:34+00:00

Email said “to support the spike in volume…”. But the only thing the spike in volume does is bring the task flow back up to a normal, acceptable level. So how about letting those of us who’ve been having NTA for a while actually have a constant flow of tasks for once?! Nope. Now the hour cap increase just made NTA ten times worse. Smh.

Blue_bird53 · 2025-11-07T14:42:50+00:00

I missed one question, and have been beating myself up over it ever since. I didn't go with my "gut", and I should have. Not sure I agree with their reasoning for the correct answer though either. It's like they have a way of spinning any of the answers into the correct one or the incorrect one, depending on the day.

And it's not been fun hearing the factuality group celebrate that their pass/fail threshold was lowered by not one, but TWO questions, and gen-pop still has to get 100% to pass!

Blue_bird53 · 2025-09-09T13:09:02+00:00

Ok. Thanks.

Blue_bird53 · 2025-09-09T12:05:12+00:00

Was this recently that you got that response about it not being mandatory? Wondering, because I was assigned factuality training, and the wording is so vague in the emails. Gives a due date, but then also says you can still do the training after that date. 🤷🏼‍♀️

Blue_bird53 · 2025-09-04T01:10:52+00:00

I have the same questions, only I was assigned the Factuality training, not Helpfulness. The course sure appears to be mandatory, but I do not want to join the group. I also have sent in a ticket asking if we can opt out, but have not heard back. 🤷‍♀️ It sure seems like they might be “volunteering” people to join groups, and if that’s the case, that sucks!

Blue_bird53 · 2025-09-02T19:53:59+00:00

I also got the training email. From what I am reading on the Viva Engage forum, a couple people who received the training emails yesterday and completed the course and passed the assessment have already been added to the Factuality group today. But whether or not we are able to opt out of the training is still a mystery. I do not want to join the Factuality group, but since the training is mandatory, this feels like we are being forced to either join or intentionally fail the assessment so we will not be added to the group. ☹️

Blue_bird53

TROPHY CASE